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AUTOR Bruna Monsignore de Almeida

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Dimensions that Influence Consumer Satisfaction and Perception in Relation to Quality of Services in Higher Education

ID: 51557

Authors: Helenita R. da Silva Tamashiro, Bruna Monsignore de Almeida, Emigdio Larios-Gomez, Glaúcia Aparecida Prates.

Source: Revista de Administração da Unimep, v. 16, n. 2, p. 220-250, May-August, 2018. 31 page(s).

Keyword: consumer satisfaction and perception , higher education , quality of services

Document type: Article (Portuguese) Show Abstract

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