ID: 35872
Authors:
Espartaco Madureira Coelho.
Source:
Revista do Serviço Público, v. 55, n. 1-2, p. 89-115, January-June, 2004. 27 page(s).
Document type: Article (Portuguese)
Show Abstract
Knowledge and knowledge management have been the focal points of an intense discussion on how private organisations can obtain competitive advantages and attain high thresholds of flexibility, productivity and innovation, without, however, this discipline having being duly debated and/or incorporated by the brazilian public sector. Starting from the perspective of the most prestigious authors who have written on the matter, this work presents the main concepts and aspects pertaining to this new paradigm of organisational management, in order to identify which would be the major challenges in view of putting in place knowledge management projects within public administration. In addition, this work proposes the adoption of a new model of knowledge management that is more consistent and adapted to public organisations. The management model presented is aimed at informing a theoretical and methodological debate on how knowledge management might be incorporated to the task of seeking better levels of management for brazilian public organisations, in order to better equip them to face the interferences that have already brought about the failure of planning and budgeting decision-making levels in the public sector. It is also aimed at the abandonment of standardisation and at the improvement of administrative procedures, at the destructuring of public service and of human-resource policies, as well as at tackling the persistent discontinuity of projects and public policies, and at redeeming the credibility of internal mechanisms of repression and punishment applied to those agents who adopt practices or behaviours that conflict with moral tenets and established legal norms.