ID: 55050
Autoria:
Lucineide Bispo dos Reis Luz, Cláudio Parisi.
Fonte:
Revista Brasileira de Estratégia, v. 11, n. 3, p. 387-403, Setembro-Dezembro, 2018. 17 página(s).
Palavras-chave:
Decision-making process , Logistics , Trade-off
Tipo de documento: Artigo (Inglês)
Ver Resumo
With the growing need to provide quality and its clients, the entities have invested more and more in their area of logistics and expanded the features. From the initial priority in caring for the purchasing process, storage of materials, operational control, inventory of their products, and finally the delivery of the product to the customer, the logistics area has modernized with the growing activities and today it has information systems that help to operationalize all its functions. In order to understand if the whole logistics process brings benefits to the entity, the present study analyzed whether the managers of the logistics areas of different companies, know, make use of and evaluate the trade-offs before the decision. For this, a questionnaire was carried out with 225 managers from the logistics area of different companies, being these micro, small and medium sized companies. The result demonstrated little knowledge about the trade-off term and as a result little knowledge about the features and earnings that companies can provide. Few make use of cost simulators and most do not have access to economic- financial institutions of the entities in which they operate, and although they are managers, have no possibility of optimizing results at the moment of decision making.
