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Once Upon a Time... A Library of Many Destinies: An Analysis the Bibtranscol of Vila Velha the Light of the Metric Servqual

ID: 49611

Authors: Sandra Maria Souza de Carvalho, Marcelo Calderari Miguel, Patrícia Nogueira Rodrigues Sobrinho.

Source: Revista de Tecnologia Aplicada, v. 7, n. 1, p. 33-46, January-April, 2018. 14 page(s).

Keyword: Dimensions of quality , Evaluation of services , Library Transcol , Organizational Performance , Servqual

Document type: Article (Portuguese) Show Abstract

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