Fatores-chave do processo de maturidade nas empresas caribenhas de língua inglesa Outros Idiomas

A comunidade de sistemas de informação (SI) tem sofrido com a produção de sistemas de baixa qualidade. A melhoria do processo de softwares (SPI) tem sido aceita como um dos paliativos para superar este problema, sendo a maturidade do processo um elemento-chave; no entanto, a maioria dos estudos sobre a maturidade processual e os determinantes da qualidade IS foram realizados em grandes empresas, em países desenvolvidos. Este estudo avaliou os principais determinantes da maturidade nos processos, em empresas de desenvolvimento de software pequenas, no Caribe, e de língua Inglesa (ESC). Usando as práticas estabelecidas na integração do modelo de maturidade da capacidade (CMMI), como a linha de base para a análise, verificou-se que o monitoramento e controle do projeto, juntamente com a verificação e validação, são os principais determinantes da maturidade processual nas ESC. Essas descobertas podem ajudar os profissionais de IS, em sua busca por produzir produtos de software de qualidade superior, e também fornecem uma plataforma para o refinamento do modelo de pesquisa, proposto por pesquisadores da área de IS.
Citação ABNT:
CHEVERS, D.Key factors of process maturity in English-speaking Caribbean firms. Revista de Administração de Empresas, v. 54, n. 3, p. 322-329, 2014.
Citação APA:
Chevers, D.(2014). Key factors of process maturity in English-speaking Caribbean firms. Revista de Administração de Empresas, 54(3), 322-329.
DOI: http://dx.doi.org/10.1590/S0034-759
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