Cocriação de valor com alunos: uma análise da influência social e do engajamento na disciplina como antecedentes de feedback do estudante Outros Idiomas

ID:
32413
Resumo:
É natural que educadores de disciplinas vinculadas à área de gestão analisem e reflitam sobre os fenômenos da sala de aula baseando-se em perspectivas que permeiam essa área de conhecimento. Observa-se que educadores e pesquisadores interessados na temática de serviços têm interpretado a sala de aula como um ambiente de encontro de serviço altamente propício à cocriação de valor. O presente estudo procede com tal interpretação, buscando analisar antecedentes do comportamento proativo de fornecimento de feedback do aluno ao professor a fim de promover a melhoria da experiência nos encontros de aula no ensino superior. O estudo avalia, como antecedente direto de feedback, o engajamento na disciplina. Como antecedentes diretos de engajamento, são avaliados constructos oriundos da Teoria da Influência Social. Os resultados, analisados com técnicas de equações estruturais, apresentam relações positivas e com significância entre os constructos, mostrando que, no contexto de sala de aula, processos sociais afetam o relacionamento do estudante com a disciplina e que esse relacionamento propicia o comportamento de colaboração para a melhoria das aulas.
Citação ABNT:
GRILLO, T. L. H.; NASCIMENTO, T. M.; DAMACENA, C.; BRASIL, V. S. Cocriação de valor com alunos: uma análise da influência social e do engajamento na disciplina como antecedentes de feedback do estudante. Administração: Ensino e Pesquisa, v. 15, n. 3, p. 533-533, 2014.
Citação APA:
Grillo, T. L. H., Nascimento, T. M., Damacena, C., & Brasil, V. S. (2014). Cocriação de valor com alunos: uma análise da influência social e do engajamento na disciplina como antecedentes de feedback do estudante. Administração: Ensino e Pesquisa, 15(3), 533-533.
Link Permanente:
http://www.spell.org.br/documentos/ver/32413/cocriacao-de-valor-com-alunos--uma-analise-da-influencia-social-e-do-engajamento-na-disciplina-como-antecedentes-de-feedback-do-estudante/i/pt-br
Tipo de documento:
Artigo
Idioma:
Português
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