BAKKER, A. B.; DEMEROUTI, E.; VERBEKE, W. Using the job demands: resources model to predict burnout and performance. Human Resource Management, v.43, p. 83-104, 2004.
BAKKER, A.B; DEMEROUTI, E. Towards a model of work engagement.Career Development International. v. 13 n. 3, p. 209-223, 2008.
BASTOS, A. V. B.; RODRIGUES, A. C. A.; MOSCON, D. C. B.; SILVA, E. E. C.; PINHO, A. P. M. Comprometimento no Trabalho: Fundamentos para a Gestão de Pessoas. In: OLIVEIRA, L.; MOURÃO, L. (Orgs). O trabalho e as Organizações: Atuações a partir da Psicologia. Porto Alegre: Artmed, 2013.
BASTOS, A. V. B.; SIQUEIRA, M. M. M.; GOMES, A. C. P. Cidadania Organizacional. In: SIQUEIRA, M. M. M. (Org.). Novas medidas do comportamento organizacional - ferramentas de diagnóstico e gestão. Porto Alegre : Artmed, 2014.
DUTRA, J. S. Gestão de pessoas: modelos, processos tendências e perspectivas. São Paulo : Atlas, 2002.
DUTRA, J. S.; COMMINI, G. M. Fundamentos da Educação Corporativa, competência como base para a gestão estratégica de pessoas. In: EBOLI, M; FISCHER, A, L; MORAES, F.C.C; AMORIM, W.A.C. Educação Corporativa: Fundamentos, Evolução e Implantação de Projetos. São Paulo: Atlas, 2010, p. 101 - 118.
EBOLI, M. Educação corporativa. São Paulo: Atlas, 2004.
HAIR, J. F.; ANDERSON, R. E.; TATHAM, R. L.; BLACK, W. Análise Multivariada de dados. Porto Alegre: Bookman, 2005.
HALBESLEBEN J. R. B.; WHEELER, R. A.The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work & Stress, v. 22, n. 3, p. 242-256, 2008.
HOBFOL, S. E. The influence of culture, community and the nested self in the stress process: advancing conservation of resources theory. Applied Psychology: An International Review, v. 50, p 337-370, 2001.
HUANG, C. C.; YOU, C. S.; TSAI, M. T. A multidimensional analysis of ethical climate, job satisfaction, organizational commitment, and organizational citizenship behavior. Nursing Ethics, v.19, n. 4, p. 513-529, 2012.
ILIES, R.; NAHRGANG, J, D.; MORGESON, F. P. Leader-Member Exchange and Citizenship Behaviors: A Meta-Analysis. Journal of Applied Psychology , v. 92, n. 1, p. 269-277,2007.
KAHN, W. A. Psychological conditions of personal engagement. Journal of Applied Psychology, v.98, n. 4, p.606-622, 2013.
KANSTE, O. Work engagement, work commitment and their association with well-being in health car. Scandinavian journal of caring sciences: empirical studies, n. 25, p. 754-761, 2011.
KATZ, D.; KAHN, R. L. Psicologia Social das Organizações. Atlas: São Paulo, 1966.
LE BLANC, P. M.; SCHAUFELLI, W. B.; SALANOVA, M.; LHORENS, S.; NAP, R. E. Efficacy beliefs predict collaborative practice among intensive care unit nurses. Journal of Advanced Nursing, v. 66, n. 3, p. 583-594.; 2009.
LE PINE, J. A.; EREZ, A.; JOHNSON, D. E. The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, v.87, n. 1, p. 52-65, 2002.
LOI, R.; HANG-YUE, N.; ZHANG, L.; VICTOR, P. L. The interaction between leader-member exchange and perceived job security in predicting employee altruism and work performance. Journal of Occupational and Organizational Psychology, v. 84, p. 669-685, 2011.
MADJAR, N.; GREENBERG, E.; CHEN, Z.Factors for Radical Creativity, Incremental Creativity, and Routine, Noncreative Performance. Journal of Applied Psychology, v. 96, n. 4, p.730-743, 2011.
MEDEIROS, C.; ALBUQUERQUE, L.; SIQUEIRA, M.; MARQUES, G. Comprometimento Organizacional: o estado da arte da pesquisa no Brasil. Rev. Administração. Contemporânea, v. 7, n. 4, 2003. MEYER, J.; ALLEN, N. A three-component conceptualization of Organizational Commitment. Human Resource Management Review, v. 1, n. 1, 1991.
MOWDAY, R. T.; PORTER, L. W.; STEERS, R. M. Employee organization linkages the psychology of commitment, absenteeism and turn over. New York: Academic Press, 1982.
NUNNALLY, J. C. Introductory statistics for psychology and education. New York : McGraw-Hill, 1975.
PODSAKOFF, P. M.; MACKENZIE, S. B.; PAINE, J. B.; BACHRACH, D. G. A review of the OCB literature. Journal of Management, v 26, n. 3, p.513-563, 2000.
PODSAKOFF, P. M.; PODSAKOFF, A. M.; MACKENZIE, S. B.; SCOTT B. Organizational Citizenship Behavior and the Quantity and Quality of Work Group Performance. Journal of Applied Psychology ,v. 82, n. 2, p. 262-270, 1997.
PORTO, J.; TAMAYO, A. Valores Organizacionais e Civismo nas Organizações. Revista de Administração Comtemporânea, v. 9, n. 1. Jan/mar. 2005. REGO, A. Climas éticos e comportamentos de cidadania organizacional. Revista de Administração de Empresas - ERA, v. 42, p. 50-63, 2002. SALANOVA, M.; AGUT, S.; PEIRO, J. M. Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate. Journal of Applied Psychology, v. 90, p. 1217-1227, 2005.
SCHAUFELI, W. B.; BAKKER, A. B. Job demands, job resources and their relationship with burnout and engagement: a multisample study. Journal of Organizational Behavior, v. 25, p. 293-315, 2004.
SCHAUFELI, W. B.; SALANOVA, M.; GONZALEZROMA, V.; BAKKER, A. B. The measurement of engagement and burnout: a confirmative analytic approach. Journal of Happiness Studies, v. 3, p.71-92, 2002.
SIMPSON, M, R. Engagement at Work: A review of the literature. International Journal of Nursing Studies, v. 46, p. 1012-1024, 2009.
SIQUEIRA, M. M. M. Antecedentes de comportamentos de cidadania organizacional: a análise de um modelo pós-cognitivo. 1995. Tese de Doutorado. Universidade de Brasília, 1995.
SIQUEIRA, M. M. M.; MARTINS, M. C. F.; ORENGO, V.; SOUZA, W. Engajamento no trabalho. In: SIQUEIRA, M.M.M (Org). Novas Medidas do Comportamento Organizacional. Ferramentas de Diagnóstico e Gestão. Porto Alegre: Artmed, p. 147 -154, 2014.
SIQUEIRA, M. M. M; Medidas do Comportamento Organizacional. Estudos de Psicologia, v. 7, número especial, p. 11-18, 2002.
SMITH, C. A.; ORGAN, W.; NEAR, J. P. Organizational Citizenship Behavior: Its Nature and Antecedents. Journal of Applied Psychology, v. 68, n. 4, p.653-663, 1983.
SONNENTAG, S.; MOJZA, E. J.; DEMEROUTI, E.; BAKKER, A. B. Reciprocal Relations between recovery and work engagement: The moderating role of job stressors. Journal of Applied Psychology, v. 97, n. 4, p. 842-853.2012.
TABACHNICK, B.; FIDELL, L. S. Using multivariate statistics. 3. ed. New York: Harper Collins, 2001.
VINARSKI-PERETZ, H.; BINYAMIN, G.; CARMELI, A. Subjective relational experiences and employee innovative behaviors in the workplace. Journal of Vocational Behavior, v.78, n. 2, p.290-304, 2011.
WILLIANS, L.; ANDERSON, S. Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, v. 17, n. 3 p. 601-617, 1991.