Technology adoption in diffusion of innovations perspective: Introduction of an ERP system in a non-profit organization Outros Idiomas

ID:
40965
Resumo:
This study aimed to describe the adoption process in light of the diffusion of innovations and technologies of the management system Enterprise Resource Planning (ERP) in a non-profit organization, considering inhibiting and facilitating factors of this process and innovations or arising benefits. A descriptive qualitative approach was conducted through a Case Study. Triangulation of researchers was used in the content analysis of the empirical evidences obtained through 17 structured interviews. It was concluded with this study that the facilitating factors outweigh the inhibiting factors of the adoption of the system. With regard to innovations arising from the adoption of this technology, it was found that there were process and administrative innovations through the implementation of new processes, practices and structural organization, which resulted in the effective reach of the organization’s objective, with respect to the compliance for business customers which had as goal to adjust themselves to the standards of minimum quotas for hiring young apprentices.
Palavras-chave:
Citação ABNT:
MIRANDA, M. Q.; FARIAS, J. S.; SCHWARTZ, C. A.; ALMEIDA, J. P. L. Technology adoption in diffusion of innovations perspective: Introduction of an ERP system in a non-profit organization . Revista de Administração e Inovação, v. 13, n. 1, p. 103-123, 2016.
Citação APA:
Miranda, M. Q., Farias, J. S., Schwartz, C. A., & Almeida, J. P. L. (2016). Technology adoption in diffusion of innovations perspective: Introduction of an ERP system in a non-profit organization . Revista de Administração e Inovação, 13(1), 103-123.
Link Permanente:
http://www.spell.org.br/documentos/ver/40965/technology-adoption-in-diffusion-of-innovations-perspective--introduction-of-an-erp-system-in-a-non-profit-organization-/i/pt-br
Tipo de documento:
Artigo
Idioma:
Inglês
Referências:
Aggelidis, V. P.; Chatzoglou, P. D. 2009. using a modified technology acceptance model in hospitals. International Journal of Medical Informatics, p. 115-126.

Arthur, W. B. 2011. The nature of technology: what it is and how it evolves. New York: Free Press, 2011.

Cooper, R. 1990. Stage-Gate Systems: a new tool for managing new products. Business Horizons, p. 4555.

Cooper, R. 2000. Doing it right: winning at new products. Ivey Business Journal, p. 54-60.

Dias, D. S. 2000. Motivação e resistência ao uso da tecnologia da informação: um estudo entre gerentes. RAC, v. 4, n. 2, maio/ago.

Farias, J.; Almeida, J. 2014. Technology adoption in service organizations: a framework proposal for studying ICT diffusion in healthcare and hospital services. XXIV International Conference of RESER. Helsinki.

Farias, J. et al. (2011). Adoção de prontuário eletrônico do paciente em hospitais universitários de Brasil e Espanha. A percepção de profissionais de saúde. RAP, Rio de Janeiro, 45(5), 1303-326.

Farias, J. S.; Guimarães, T. A.; Vargas, E. R. 2012. Innovation in Brazilian and Spanish hospitals: the managers’ perception upon electronic patient record. BBR, Vitória, v. 9, n. 3, p. 23 - 44.

Graeml, A. R. 2000. Sistemas de Informação: o alinhamento da estratégia de TI com a estratégia corporativa. São Paulo: Atlas.

Guion, L. A. 2002. Triangulation: establishing the validity of qualitative studies. University of Florida, FCS 6014.

Holden, R. J.; Karsh, B. T. 2009. A theoretical model of health information technology usage behaviour with implications for patient safety. Behaviour & Information Technology, v.28, pp. 21-38.

Kelly, K. Para onde nos leva a tecnologia. 2012. São Paulo, Bookman.

Laudon K, K. C.; Laudon, J. P. 2007. Sistemas de Informação Gerenciais. 7. ed. São Paulo: Pearson Prentice Hall.

Mendonça, P.; Araújo, E. T. 2005. ONGs e Cooperação Internacional: entre a dependência e a busca pela sustentabilidade. Encontro da Associação Nacional de Pós-Graduação em Administração. Brasília: Anais do ENANPAD.

Motta, P. R. 2001. Transformação organizacional: a teoria e a prática de inovar. Rio de Janeiro: Qualitymark.

Moura, B. C. 2006. Logística: conceitos e tendências. Lisboa: Centro Atlântico.

Mussi, F. B.; Canuto, K. C. 2008. Percepção dos Usuários sobre os Atributos de uma Inovação. Revista de Gestão USP, São Paulo, v. 15, n. especial, p. 17-30.

O’Brien, J. A. 2004. Sistemas de Informação e as Decisões Gerenciais na Era da Internet. 2. ed. São Paulo: Saraiva.

Organisation for economic co-operation and development (OECD). 2010. Oslo Manual, Measuring Innovation a New Perspective.

Paulien C. et al. 2002. Multi-Method Triangulation in a Qualitative Study on Teachers’ Practical Knowledge: An Attempt to Increase Internal Validity. Quality & Quantity, n. 36, p. 145-167.

Rogers, E. M. 1983. Diffusion of Innovations. 3 ed. New York: The Free Press.

Stal, E. 2007. Inovação Organizacional e Tecnológica. IN: Moreira, D. e Queiroz, A. (orgs.) Inovação Tecnológica, Sistemas Nacionais de Inovação e Estímulos Governamentais à Inovação. pp. 23-53. São Paulo: Thompson Learning.

Tigre, P. B. 2006. Gestão da Inovação: a economia da tecnologia no Brasil. Rio de Janeiro: Elsevier.

Tornatzky, L. Fleischer, M. 1990. The process of Technology Innovation. Lexington, MA, Lexington Books.

Venkatesh, V.; Thong, J. Y. L.; Xu, X. 2012. Consumer Acceptance and Use of Information Technology: extending the unified theory of acceptance and use of technology. MIS Quarterly, vol. 36, n. 1 pp. 157-178.

Weick, K. E.; Quinn, R. E. 1999. Organizational Change and Development. Annual Review of Psychology, v. 50, Feb., p. 361-386,

Zawislak, P. A. 1994. Relação entre Conhecimento e Desenvolvimento: a essência do progresso técnico. Textos Didáticos. DECON / UFRGS, Porto Alegre, November.