Responsabilidade Social Corporativa e Comportamento do Funcionário: Papel Mediador do Compromisso Organizacional Outros Idiomas

ID:
41961
Resumo:
Objetivo – O estudo investiga o relacionamento entre a percepção dos funcionários sobre as práticas externas de RSC de suas organizações e o compromisso organizacional dos funcionários (afetivo) e o engajamento no trabalho, engajamento na organização, comportamento de cidadania organizacional relacionado ao indivíduo e o comportamento de cidadania organizacional relacionado à organização no contexto do setor bancário saudita. Metodologia – O estudo extrai sua base teórica da teoria da identidade social (Tajfel & Turner, 1979) e da teoria da troca social (Blau, 1964). Os dados foram coletados por meio de pesquisa com o uso de questionários, e a Análise de regressão da mediação foi utilizada para explorar o relacionamento entre as variáveis independentes e dependentes com base no método de Baron & Kenny (1986). Resultados – O estudo observado um relacionamento positivo entre a RSC e o compromisso organizacional, engajamento do funcionário e comportamento de cidadania organizacional relacionado à organização. O comportamento de cidadania organizacional relacionado ao indivíduo não foi, entretanto, observado como estando vinculado à RSC percebida. Contribuições – A originalidade deste estudo está em sua estrutura e em um aspecto particular da medição da RSC. Ele conceitualiza um modelo integrado para construir um relacionamento entre a RSC, o compromisso organizacional, o engajamento do funcionário e o CCO. Como o estudo vê a RSC como uma ferramenta competitiva para as organizações, aqui as atividades de RSC são medidas em termos relativos em vez de termos absolutos, ato independente de uma organização.
Citação ABNT:
AZIM, M. T.Responsabilidade Social Corporativa e Comportamento do Funcionário: Papel Mediador do Compromisso Organizacional. Revista Brasileira de Gestão de Negócios, v. 18, n. 60, p. 207-225, 2016.
Citação APA:
Azim, M. T.(2016). Responsabilidade Social Corporativa e Comportamento do Funcionário: Papel Mediador do Compromisso Organizacional. Revista Brasileira de Gestão de Negócios, 18(60), 207-225.
DOI:
10.7819/rbgn.v18i60.2319
Link Permanente:
http://www.spell.org.br/documentos/ver/41961/responsabilidade-social-corporativa-e-comportamento-do-funcionario--papel-mediador-do-compromisso-organizacional/i/pt-br
Tipo de documento:
Artigo
Idioma:
Português
Referências:
A social exchange model. Paper presented at the Society for Industrial/Organizacional Psychology Annual Meeting, Berlin.

Aguilera, R.; Rupp, D. E.; Ganapathi, J.; Williams, C. A. (2006). Justice and social responsibility: A social exchange model. Paper presented at the Society for Industrial/Organizacional Psychology Annual Meeting, Berlin.

Albdour, A. A.; Altarawneh I. I. (2012). Corporate social responsibility and employee engagement in Jordan. International Journal of Business and Management, 7(16), 89-105.

Ali, I.; Rehman, K. U.; Ali, S. I.; Yousaf, J.; Zia, M. (2010). Corporate social responsibility influences, employee commitment and organizacional performance. African Journal of Business Management, 4(12), 2796-2801. Retrieved from http://www.academicjournals.org/AJBM/abstracts/abstracts/abstracts2010/4Oct/Ali%20et%20 al.htm.

Amlôt, R. (2013). Corporate social responsibility: A viable tool for sustainable development in the MENA Region. Retrieved from http://www.cpifinancial.net/features/post/19491/corporate-social-responsibility-a-viable-toolfor-sustainable-development-in-the-menaregion.

Ashforth, B. E.; Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.

Barnett, M. L. (2007). Stakeholder influence capacity and the variability of financial returns to corporate social responsibility’. Academy of Management Review, 32(3), 794-816.

Baron, R. M.; Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical consideration. Journal of Personality and Social Psychology, 51(6), 1173-1182.

Bates, S. (2004). Getting engaged. HR Magazine, 49(2), 44-51.

Blau, P. (1964). Exchange and power in social life. New York: Wiley.

Bozkurta, S.; Balb, Y. (2012). Investigation of the relationship between corporate social responsibility and organizacional citizenship behavior: A research. International Journal of Innovations in Business, 1(1), 40-59

Brammer, S.; Millington, A.; Rayton, B. (2007). The contribution of corporate social responsibility to organizacional commitment. International Journal of Human Resource Management, 18(10), 1701-1719.

Brown, T. J.; Dacin, P. A. (1997). The company and the product: Corporate associations and consumer product responses. Journal of Marketing, 61(1), 68-84.

Carroll, A. B. (1979). A three dimensional model of corporate performance. Academy of Management Review, 4, 497-505.

Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizacional stakeholders. Business Horizons, 34(4), 39-48. doi: 10.1016/0007-6813(91)90005-G.

Cinnirella, M. (1998). Exploring the temporal dimension of social identity: The concept of possible social identities European. Journal of Social Psychology, 28(2), 227-248.

Cropanzano, R.; Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900.

Dhanesh, G. S. (2010). The view from within: Internal publics and CSR. Journal of Communication Management, 16(1), 39-58.

Donaldson, T.; Preston, L. E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implications. Academy of Management Review, 20(1), 65-91.

Ebeid, A. Y. H. (2010). Corporate social responsibility and its relation to organizacional commitment. Problems and Perspectives in Management, 8(2), 76-93.

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Boston: Pitman.

Fu, Y. K. (2013). High-performance human resource practices moderate flight attendants organizacional commitment and organizacional citizenship behavior. Social Behavior and Personality: An International Journal, 41(7), 1195-1208.

Gross, R.; Holland, B. (2010). Corporate social responsibility and employee engagement: Making the connection. Whitepaper. Retrieved from http://www.mandrake.ca/bill/images/corporate_responsibility_white_paper.pdf.

Haque, M. M.; Azim, M. T. (2009). The effect of recognition practice over affective commitment and OCB: An empirical study in Bangladesh. Independent Business Review, 2(2), 65-81.

Hogg, M. A.; Terry, D. J. (2000). Social identity and self categorization processes in organizacional contexts. Academy of Management Review, 25(1), 121-140.

Isen, A. M.; Levin, H. (1972). Effect of feeling good on helping: Cookies and kindness. Journal of Personality and Social Psychology, 21(3), 384-388.

Jose, A.; Thibodeaux, M. S. (1999). Institutionalization of ethics: The perspective of managers. Journal of Business Ethics, 22(2), 133-143.

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724. Retrieved from http://www.jstor.org/stable/256287.

Koh, H. C.; Boo, E. H. Y. (2001). The link between organizacional ethics and job satisfaction: A study of managers in Singapore. Journal of Business Ethics, 29(4), 309-324.

Konovsky, M.; Pugh, D. S. (1994). Citizenship behavior and social exchange. Academy of Management Journal, 37(3), 656-669.

Kostyuk. A. N.; Mozghovyi, Y. I.; Riabichenko, D. A.; Govorun, D. A.; Lapina, Y. H. (2012). Corporate social responsibility in banks: An international overview. Working Paper. Ukrainian Academy of Banking of the National Bank of Ukraine, Ukraine.

Lee, K.; Allen, N. J. (2002). Organizacional citizenship behaviour and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87(1), 131-142.

Maignan, I.; Ferrell, O. C. (2001). Antecedents and benefits of corporate citizenship: An investigation of French businesses. Journal of Business Research, 51(1), 37-51.

Maignan, I.; Ferrell, O. C.; Hult, G. T. M. (1999). Corporate citizenship: Cultural antecedents and business benefits. Journal of the Academy of Marketing Science, 27(4), 455-469.

May, D. R.; Gilson, R. L.; Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizacional Psychology, 77(1), 11-37.

McNeely, B. L.; Meglino, B. M. (1994). The role of dispositional and situational antecedents in prosocial organizacional behavior: An examination of the intended beneficiaries of prosocial behavior. Journal of Applied Psychology, 79(6), 836-844.

Meyer, J. P.; Allen, N. J. (1984). Testing the ‘side bet theory’ of organizacional commitment: Some methodological considerations. Journal of Applied Psychology, 69(3), 372-378.

Molm, L. D.; Cook, K. S. (1995). Social exchange and social networks. In: K. S. Cook, G. A. Fine, & J. S. House (Eds.), Sociological perspectives on social psychology. p. 209-235. Boston, MA: Allyn & Bacon.

Moorman, R. H. (1991). Relationship between organizacional justice and organizacional citizenship behaviors: Do fairness perceptions influence employee citizenship. Journal of Applied Psychology, 76(6), 845-855.

Nunnally, J. (1978). Psychometric Theory. 2 ed. New York: McGraw Hill.

O’Reilly, C. (2008). Corporations, culture and commitment: Motivation and social control in organization. California Management Review, 50(2), 85-101.

O’Reilly, C.; Chatman, J. (1986). Organizacional commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of Applied Psychology, 71(3), 492-499.

Organ, D. W. (1990). The motivational basis of organizacional citizenship behavior. In: B. M. Staw, & L. L. Cummings (Eds.), Research in organizacional behaviour. p. 43-72. Greenwich, CT: JAI Press.

Organ, D. W.; Lingl, A. (1995). Personality, satisfaction, and organizacional citizenship behavior. Journal of Social Psychology, 135(3), 339-350.

Peterson, D. K. (2004). The relationship between perceptions of corporate citizenship and organizacional commitment. Business and Society, 43(3), 269-319.

Podsakoff, P. M.; MacKenzie, S. B.; Lee, J. Y.; Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. doi:10.1037/0021-9010.88.5.879.

Porter, L. W.; Steers, R. M.; Mowday, R. T.; Boulian, P. V. (1974). Organisational commitment, job satisfaction and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603-609.

Pritchard, R. D.; Karasick, B. W. (1973). The effects of organizacional climate on managerial job performance and job satisfaction. Organizacional Behavior and Human Decision Processe, 9(1), 126-146.

Richman, A. (2006). Everyone wants an engaged workforce: How can you create it? Workspan, (49), 36-39.

Riordan, C. M.; Gatewood, R. D.; Bill, J. B. (1997). Corporate image: Employee reactions and implications for managing corporate social performance. Journal of Business Ethics, 16(4), 401-412.

Robinson, D.; Perryman, S.; Hayday, S. (2004). The drivers of employee engagement. IES Report n. 408. Institute for Employment Studies, Brighton.

Roeck, R. D. & Delobbe, N. (2012). Do environmental CSR initiatives serve organizations’ legitimacy in the oil industry?Exploring employees’ reactions through organizacional identification theory. Journal of Business Ethics, 110(4), 397-412.

Rupp, D.; Ganapathi, J.; Aguilera, R. V.; Williams, C. A. (2006). Employee reactions to corporate social responsibility: An organizacional justice framework. Journal of Organizacional Behaviour, 27(4), 537-543.

Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619. doi: http://dx.doi.org/10.1108/02683940610690169.

Saudi Arabian Monetary Agency. Fifty First Annual Report. Government of Saudi Arabia’, 2015. Retrieved from http://www.sama.gov.sa/en-US/EconomicReports/AnnualReport/5600_R_ Annual_En_51_Apx.pdf. 2015.

Schaufeli, W. B.; Salanova, M.; Gonzalez-Rom, V.; Bakker, A. B. (2002). The measurement of burnout and engagement: A confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92.

Schwartz, M. S.; Carroll, A. B. (2003). Corporate social responsibility: A threedomain approach. Business Ethics Quarterly, 13(4), 503-530.

Sen, S.; Bhattacharya, C. B. (2001). Does doing good always lead to doing better?Consumer‘s reactions to corporate social responsibility. Journal of Marketing Research, 38(2), 225-243.

Shore, L. M.; Wayne, S. J. (1993). Commitment and employee behavior: Comparison ofaffective commitment and continuance commitment with perceived organizacional support. Journal of Applied Psychology, 78(5), 774-780.

Tajfel, H. (1978). Social categorization, social identity, and social comparison. In: H. Tajfel (Ed.), Differentiation between social groups: Studies in the social psychology of intergroup relations. p. 61-76. London: Academic Press.

Tajfel, H. (1981). Human groups and social categories. Cambridge: Cambridge University Press.

Tajfel, H.; Turner, J. C. (1979). An integrative theory of intergroup conflict. In: W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations. p. 33-47. Monterey, CA: Brooks/Cole.

Tajfel, H.; Turner, J. C. (1986). The social identity theory of intergroup behavior. In S. Worchel, & W. G. Austin (Eds.), Psychology of intergroup relations. p. 7-24. Chicago: Nelson.

Trevino, L. K.; Butterfield, K. B.; McCabe, D. L. (1998). The ethical context in organizations: Influences on employee attitudes and behaviors. Business Ethics Quarterly, 8(3), 447-476.

Trevino, L. K.; Nelson, K. A. (2004), Managing business ethics: Straight talk about how to do it right. 3 ed. New York: John Wiley & Sons.

Turker, D. (2009). How corporate social responsibility influences organizacional commitment. Journal of Business Ethics, 89(2), 189-204.

Tziner, A.; Bar, Y.; Oren, L.; Kadosh, G. (2011). Corporate social responsibility, organizacional justice and job satisfaction: How do they interrelate, if at all? Revista de Psicología del Trabajoy de las Organizaciones, 27(1), 67-72.

Valentine, S.; Fleischman, G. (2008). Ethics programs, perceived corporate social responsibility and job satisfaction. Journal of Business Ethics, 77(2), 159-172.

Weick, K. E. (1995). Sense making in organizations. Thousand Oaks, CA: Sage.

You, C. S.; Huang, C. C.; Wang, H. B.; Liu, K. N.; Lin, C. H.; Tseng, J. S. (2013). The relationship between corporate social responsibility, job satisfaction and organizacional commitment. International Journal of Organizacional Innovation, 5(4), 65-77.

Zheng, D. (2010). The Impact of employees’ perception of corporate social responsibility on job attitudes and behaviors: A study in China. (Master thesis). Singapore Management University, Victoria St, Cingapura. Retrieved from http://ink.library.smu.edu.sg/etd_coll/72