The Mediating Role of Workaround Behavior and the Shadow IT Usage in the Relationship between Job Characteristics and Individual Performance Outros Idiomas

Esta pesquisa teve por objetivo avaliar os efeitos do comportamento workaround e do uso da shadow IT como variáveis mediadoras da relação entre as características do trabalho e o desempenho individual. Para atingir o objetivo foi realizada uma survey com 415 usuários de TI. A análise de dados foi realizada nos softwares SPSS e SmartPLS e os principais resultados indicam que o efeito das características do trabalho no desempenho individual é explicado pelas variáveis mediadoras comportamento workaround e uso da shadow IT. Ademais foi comprovado que a variável independente características do trabalho impacta no comportamento workaround e no uso da shadow IT. Com relação a análise do desempenho individual, tanto o comportamento workaround quanto o uso da shadow IT apresentam-se positivamente relacionados com o desempenho individual. Como contribuições teóricas este estudo apresenta informações acerca do comportamento workaround que vem sendo pouco explorado nas pesquisas brasileiras. Além disso, identifica-se a ausência de pesquisas que tenham avaliado como as características do trabalho influenciam as práticas alternativas de trabalho.
Citação ABNT:
PINTO, A. V.; MAÇADA, A. C. G. The Mediating Role of Workaround Behavior and the Shadow IT Usage in the Relationship between Job Characteristics and Individual Performance . Revista de Negócios, v. 25, n. 1, p. 24-37, 2020.
Citação APA:
Pinto, A. V., & Maçada, A. C. G. (2020). The Mediating Role of Workaround Behavior and the Shadow IT Usage in the Relationship between Job Characteristics and Individual Performance . Revista de Negócios, 25(1), 24-37.
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