61464

Paula Cristina Leite Guesser
Sandra Rolim Ensslin
Sérgio Murilo Petri

Sociedade, Contabilidade e Gestão

A orientação de serviços com foco nos resultados passou a ser adotada no setor público por meio de práticas de gestão estratégica como a Avaliação de Desempenho (AD) de Recursos Humanos (RH) para aprimorar a eficiência da prestação de serviços públicos. Assim, esta pesquisa tem como objetivo analisar as características das publicações científicas, em língua inglesa, que abordam o tema referente à Avaliação de Desempenho de Recursos Humanos no Setor Público, para gerar conhecimento e identificar lacunas e possibilidades de contribuições para futuras pesquisas. Trata-se de um estudo de abordagem qualitativa, feito por meio da seleção e análise bibliográfica de artigos científicos com base na ferramenta Knowledge Development Process-Constructivist (ProKnow-C). Por meio da análise do Portfólio, composto por 21 artigos, foram encontrados estes resultados: evidenciação da motivação como a principal função da Avaliação de Desempenho de Recursos Humanos do setor público; falta de vinculação dos indicadores às estratégias da organização e ao ambiente onde essa está inserida; concentração das pesquisas na etapa de design do Sistema de AD, impossibilitando o feedback e o aprendizado, tanto por parte dos servidores, quanto dos gestores de RH; e geração de oportunidades de pesquisa para teóricos e desafios para gestores com base na identificação de falhas no processo de Avaliação de Desempenho. Portanto, as pesquisas precisam avançar para a análise dos processos necessários para o funcionamento do Sistema de Avaliação de Desempenho de Recursos Humanos no setor público, de forma a evoluir para os estágios de implementação, uso e revisão, preferencialmente com a participação de todos os stakeholders.

Avaliação de Desempenho, Recursos Humanos, Revisão da Literatura, Setor Público

GUESSER, P. C. L.; ENSSLIN, S. R.; PETRI, S. M. Avaliação de Desempenho de Gestão de Recursos Humanos no Setor Público. Sociedade, Contabilidade e Gestão, v. 15, n. 4, p. 42-67, 2020.

Guesser, P. C. L., Ensslin, S. R., & Petri, S. M. (2020). Avaliação de Desempenho de Gestão de Recursos Humanos no Setor Público. Sociedade, Contabilidade e Gestão, 15(4), 42-67.

https://doi.org/10.21446/scg_ufrj.v0i0.19644

http://www.spell.org.br/documentos/ver/61464/avaliacao-de-desempenho-de-gestao-de-recursos-humanos-no-setor-publico/i/pt-br

Artigo

Português

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