Editorial

ID: 37682

Authors: Eliane Salete Filippim.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 5, n. 2, p. 97-97, July-December, 2006. 1 page(s).

Document type: Editorial (Portuguese)

Excellence models and the human resources management

ID: 37683

Authors: Felipe de Faria Monaco, Adriana Fabricia Machado de Mello.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 5, n. 2, p. 99-118, July-December, 2006. 20 page(s).

Keyword: Human resources management , Management Technology , Total Quality Control

Document type: Article (Portuguese) Show Abstract

This paper is about a subject in evidence in the organizational context. The main goal is to focus on the results of a study conducted about the implications in the human resource management due to an implantation of total quality control in service companies. This is a qualitative study based on a multicase approach. The study was led in seven (07) service companies through the application of interviews with the human resources managers. The result shows that there were a lot of difficulties with the implantation of excellence models in the researched service companies. Those difficulties refer mainly at the excessive level of activities bureaucratization and the people resistance to change. Specifically about the human resource management the conclusion is there were changes in the philosophy and in the activities of HR, as well as the area assumes a new paper due to the transformations caused by the search for quality certification and your reflexes in the work relation.

Management of people for ability: influence in the costs and organizacional competitiveness

ID: 37684

Authors: Camila Ester Franco, Daniela Rossi, Ana Lizis Ghizoni de Macedo.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 5, n. 2, p. 119-130, July-December, 2006. 12 page(s).

Keyword: Ability , Management of people , Organizacional competitiveness

Document type: Article (Portuguese) Show Abstract

The management of people comes being a transforming model in the context of the organizations, breaches the paradigms of the traditional models of administration that see the positions and the technique and starting to value the person as instrument base for the organizacional construction. The work that follows objective to understand to analyze the importance of the management of people for ability, verifying its influence in the costs of the company. It is observed that many had been to the theoretical and conceptual modifications on the management of people, and the approach today, is directed in the valuation of the human capital, since this is the base for the development of the organizations, having left itself to center the management of positions to manage collective and individual abilities. One concludes that the management of people for ability raises the level of satisfaction of the collaborators that generates greater and better productivity and, in consequence increases the profitability, exactly that the costs do not diminish. Still thus, investing in training, development and better remuneration, what it causes costs, it is observed that this investment has return and eliminates the high costs with rotation, election and conscription of staff, becoming the company most solid, efficient and with bigger possibilities to grow and to become leader of market what will go to generate more profit.

Behavior of the consumers and of the prices of the basic basket

ID: 37685

Authors: Leandro Tiago Sperotto, Marielli Irene Teixeira, Rosimara Zanella.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 5, n. 2, p. 131-142, July-December, 2006. 12 page(s).

Keyword: Basic basket , Habits of consumption , Microeconomics

Document type: Article (Portuguese) Show Abstract

The research about the consumers’ behavior and of the prices of the basic basket it is developed by teacher Leandro Tiago Sperotto and for academic Marielli Teixeira and Rosimara Zanella of UNOESC, and it accompanied in the period of May to December of 2006, the alimentary habits of the resident families in the municipal districts above mentioned. The first stage of the research consisted of the application of a form for 100 urban families of middle class, with 4 integral, with the intention of identifying the consumption habits. With the data of the amounts and varieties of consumed products, a table of items was generally structured consumed. With this table, periodically was visited supermarkets where the gondola researches were accomplished with rising of practiced prices, that periodically culminated, in the total cost of the consumption basket (or basic basket). During the period of the research the cost of the basket oscillated not very and it permeated among R$ 600,00, being approximately 50% of the income of the researched families. A lot of considerations could be discussed by the researchers, which conclude that each area can build its own basic basket, it specifies in agreement with the inhabitants’ of the place habits. Besides, they maintained contact with researchers of another Universities in order to change information the about of the theme, with that, they formed a net of contacts which you/they denominated Net of Basic Baskets. The research was of regional interest, because it contributed to the community’s educational-financial development that accompanied periodically the research by means of the popularization in to radio and newspaper.

The boarding of the ambient management for the metal-mechanic companies in the region of the Ammoc

ID: 37686

Authors: Jairo Bahú, Rodrigo André Fernandes, Daniel Poleto Tesser.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 5, n. 2, p. 143-156, July-December, 2006. 14 page(s).

Keyword: Environmental management , Environmental quality , ISO 14000 , Metal-mechanic

Document type: Article (Portuguese) Show Abstract

Environmental management has been introduced in the organizations with higher frequency. It can start from the organization’s strategies to conquer costumers and open new markets or even arise to attend the directives of the environmental organisms, so that organizations attend law´s exigences. These two factors come outside the companies and them influence an organization to put into practice new actions to preserve the environment. There is also an internal factor which has some influence in the organizational practices: the constant research to reduce cost is one of them. So, even in an indirect way, organizations contribute to environmental quality. This article analyses some part of a study developed by the research group of Management Development from Universidade do Oeste de Santa Catarina. It was researched some factors that, according to the situation described above, can be applied to the reality of the organizations that are installed in this region.

Rural Tourism: women’s contribution

ID: 37687

Authors: Raquel Lunardi, Joaquim Anécio de Jesus Almeida.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 5, n. 2, p. 157-168, July-December, 2006. 12 page(s).

Keyword: Rural development , Tourism , Woman enterprising

Document type: Article (Portuguese) Show Abstract

Changes occured in the Brazilian countryside in the decade of nineteen seventies, gave rise to the development of non-agricultural activities in farming properties and also to an increase of women’s participation in these activities. One of the main changes worth mentioning is the introduction of rural tourism. Thus the objective of this dissertation is to study the role played by women in rural tourism. In order te achieve this purpose, an enquiry was conducted in the region of Campos de Cima da Serra, in Rio Grande do Sul where eight women were selected and interviewed. The criteria of selection were two: the interviewee should be in charge of the family enterprise of rural tourism and this should offer accomodations to the guests. The interview schedule consisted of the following items: the woman’s profile; characteristics of the farm and touristic activity; farm’s economy and labour aspects; The main results of the study can be thus summarized: rural tourism, as a new economic source tends to become a dominant activity in the region, instead of complementary one; it stresses woman’s multifunctionality as enterpreneur and housewife. The study reveals also slower qualification of rural women and finally, a lack of informations regarding public policies and economic incentives for women and rural tourism. The research is original in the sense that it points to a new reality of rural women who administer their own affairs and contribute to the welfair of the family and the community.

Monitor of the external atmosphere: study of case of a Cyber Coffee of Balneário Camboriú

ID: 37688

Authors: Ênio Padilha, Pablo Peruzzolo Patrício.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 5, n. 2, p. 169-182, July-December, 2006. 14 page(s).

Keyword: Environmental monitor , External environment , Source of information

Document type: Article (Portuguese) Show Abstract

The present article was developed with the intention of verifying as that a small company monitors his/her external organizational atmosphere. The work presents an abbreviation revision on concepts as environmental monitor, components of the external atmosphere and infor-Freemasons’ sources used to monitor the external atmosphere. The article is a case study accomplished with a Cyber Coffee of Balneário Camboriú and it was accomplished with base in the information restore-tadas for the proprietor of the establishment. The studied company monitors, in the atmosphere exter-knot, in a conscious way, the sections Customer, Competition and Technological; he/she monitors, in unconscious way, the Regulatory sections, Cultural Partner and the Economical.