Apresentação

ID: 48244

Authors: Eliane Salete Filippim, Fernando de Souza Coelho.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 5-6, December, 2017. 2 page(s).

Document type: Other (Portuguese)

Editorial V. 16, N. Ed. Especial, 2017

ID: 48245

Authors: Lindomar da Silva, Sandro Bergue, Suylan Midlej.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 7-12, December, 2017. 6 page(s).

Document type: Editorial (Portuguese)

Service Level Management: A Tool to Improve the Contracting Processes of State and Municipal Public Administration

ID: 48246

Authors: Paulo Silvestre Schmitt, Clerilei Aparecida Bier.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 13-42, December, 2017. 30 page(s).

Keyword: Contract management , Public administration , Service level agreement , SLA

Document type: Article (Portuguese) Show Abstract

The supervision of public contracts, despite its importance in public procurement, is an activity that the state often has difficulties in operationalizing and ensuring adherence to the legislation. This study examined qualitatively whether the introduction of service level agreements in public contracts and the establishment of service level management (SLM) in state and municipal institutions would minimize nonconformities in their hiring. Therefore, the researchers underwent a systematic review of the theory of SLM and then confronted it with the findings of the content analysis applied in court decisions and audit reports performed by the Santa Catarina State Audit Court from 2006 to 2014, supported by seven categories of analysis inspired by the Brazilian Bidding Law (n. 8.666/1993). It demonstrated that, for the non-conformities classified in the categories of analysis, compelling answers exist in SLM with potential to improve public administration contracting, as long as its adoption consider the particulars of the Brazilian public administration.

The Nacional Lunch School Program: An Analysis of the Accountability of Municipalities in the Metropolitan Region of São Paulo

ID: 48247

Authors: Erika Medeiros e Silva, Priscila da Costa Mesquita Aragão, Milena Osorio Pedelhes, Isabela Lourenço Achkar Magalhães, Abimael de Jesus Barros Costa.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 43-72, December, 2017. 30 page(s).

Keyword: Accountability , Education , PNAE , Public management

Document type: Article (Portuguese) Show Abstract

The National Lunch School Program (PNAE) is one of the most relevant government programs, due to the expressive amount of resources available to fund it and the number of people who benefit from it. Until 2015, approximately R$ 5.7 billion were passed on to the Program. Many Brazilian counties, especially those in the state of São Paulo, are under investigation for the corruption scheme known as the “Máfia da Merenda”. Two of the four counties that will be analyzed in this study are being investigated. These evidences point to the need for better control and monitoring of the Program. The main objective of the study was to discuss if there are aspects of the accountability process that should be incorporated in the rendering of accounts of the PNAE so that it is able to enable effective communication with society. Therefore, the data collection related to the rendering of accounts and inspection of the statements and execution of the program of four counties in the metropolitan region of São Paulo, between the years 2011 and 2015, was carried out on FNDE website and through the Sistema Eletrônico de Informação ao Cidadão (e-SIC), a citizens watchdog site. A detailed comparison between the information obtained in both sites served as a map to determine the data. The study concluded that its accountability needs improvement, since the data available lacks depth of information or are inaccurate and does not provide clear data to support accountability.

Petty Bourgeoisie’s Supremacy in the Municipal Council of Economic Development of Juiz de Fora

ID: 48248

Authors: Elcemir Paço Cunha, Leandro Theodoro Guedes.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 73-104, December, 2017. 32 page(s).

Keyword: Bureaucracy , Municipal Council , Petty bourgeoisie , Social classes

Document type: Article (Portuguese) Show Abstract

The objective of this paper was to show the relationship between bureaucracy and social classes in the Municipal Council of Economic Development of Juiz de Fora. The background sustain bureaucracy as not a social class although it has function within social conflict. From economic data and minutes (between 2010 and 201) analysis, it was found the petty bourgeoisie’s supremacy and its interests lined up with other fractions of capital. The Council is a space of permanent action of capital in which works are excluded. The bureaucrats are tender – themselves as components of petty bourgeoisie – in their alliance with capital without proposing or questioning any demand. In fact, the Council serves to the effectuation of capital aims.

Public Policies Evaluation as Inductive Learning: Perception of State Managers on the Programa Bolsa Família

ID: 48249

Authors: Doraliza Auxiliadora Abranches Monteiro, Elizabeth Matos Ribeiro.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 105-130, December, 2017. 26 page(s).

Keyword: Organizational learning , Programa Bolsa Família , Public policy evaluation

Document type: Article (Portuguese) Show Abstract

The purpose of this study was to analyze how assessment practices, implemented by the MSD for the Programa Bolsa Família (PBF), have provided for the learning processes in the management practices and/or progam management as the government state. We chose to collect data through a semi-structured questionnaire, which were applied to state managers of the PBF through electronic media by Google Forms. We investigated aspects of the personal and professional profile of the managers, as well as questions related to the learning processes resulting from the PBF evaluation research. The main findings from this study allow the researcher to infer that the learning processes resulting from evaluative research of MSD for PBF with the states were very low. It was also observed that the perception of learning is more related to managerial aspects (linked to the executation of the PBF) rather than to instrumental and conceptual factors – wich would allow these managers to assume more active roles, and have more autonomy in the management of the Program.

Organizational Culture As a Driver of Intelligence Processes in Public Management

ID: 48250

Authors: Claudia Melati, Raquel Janissek-Muniz.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 131-156, December, 2017. 26 page(s).

Keyword: Intelligence , Organizational culture , Public management

Document type: Article (Portuguese) Show Abstract

The use of data and information from the environment outside the Public Administration can provide the improvement of the decision-making of public managers, as well as greater efficiency and effectiveness in the development of public activity. Systematizing the monitoring of environments requires the structuring of Intelligence processes, which have a focus on the external information of the organizations, aiming at the monitoring of the ecosystem as a whole, being determinant for the organizations to know and adapt to their environment. Recognizing the importance of a driving organizational culture that allows the maintenance and evolution of such processes, this study sought to identify relevant points related to the influence of organizational culture in the implementation of Intelligence processes with Public Management. With the accomplishment of 17 interviews with different public managers, it was possible to show that they recognize the organizational culture as the driver of the Intelligence processes, since they point to the strengthening of an environment stimulated for the monitoring of the external environment, the engagement of people and the use of information and communication technologies as key mechanisms of organizational culture for the accomplishment of such processes. It is identified as a limitation of this work not to conduct interviews with managers who work directly with Intelligence processes, as well as, the participation of Agency of a single State in the study, not making it possible to perform comparative among organizational cultures. For future studies, it is suggested to continue the research by conducting interviews with servers that do not hold management positions.

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ID: 48251

Authors: Rafaela Gomes Aguiar, Ana Cristina Batista dos Santos.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 157-184, December, 2017. 28 page(s).

Keyword: Brazilian public administration , Conflicts , Psychodynamics of Work

Document type: Article (Portuguese) Show Abstract

The text presents the results of a research whose objective was to understand the phenomenon of conflicts in social relations of work, in public organizations, in the context of the New Public Management, under the lenses of Work Psychodynamics. The literature review addresses: the types of public administration: patrimonial public administration, bureaucratic public administration, new public management; the theoretical lens of the Work Psychodynamics and its constituent dimensions; and conflicts in labor relations. Methodologically, a qualitative research was carried out, using narrative interviews with fourteen employees of the direct administration and indirect administration of a State of Northeast Brazil. The technique of the analysis of sense nuclei was used to understand the narratives. After transcribing and categorizing the interviews, the following topics were identified: work conditions, work organization, social work relations, fear, psychic burden, disease/health, suffering/pleasure and defense strategies. It was concluded that the conflicts originating from the subject-work relationship and the social, professional and affective relations that unfold in the contexts of work under the New Public Management, constitute a source of anxiety, tension, restlessness, fear and suffering, at the same time in which such context and relations are the stage of the emergence of dimensions associated with pleasure, such as appreciation, satisfaction, recognition, confirming that the constructs pleasure and suffering operate in the real of work in an interrelated way.

Capacitation in the Public Sector: Analising an IFES Process

ID: 48252

Authors: Antônio Raimundo Cardoso Teixeira Filho, Denise Ribeiro de Almeida, Leonardo Ribeiro de Almeida, Susan Mary Vieira de Almeida.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 185-208, December, 2017. 24 page(s).

Keyword: IFES’ qualification , Personnel management on public service , Public policies

Document type: Article (Portuguese) Show Abstract

One of the most important legal frameworks of personal management in Brazil’s Public Management was the policy of people’s development based on 5.707/2006’s decree. In this respect, this paper analyzes Universidade Federal da Bahia aiming the analyzis of PNDP’s qualification process, describing the applied method and its results. For this purpose, the institutional documents and the theme’s literature were analyzed making possible the analyzis that helped to answer this paper’s questions. Therefore, live observation and casual interviews were also utilized. The main findings are related to the formalization of UFBA’s qualification model, quantitative description of served employees and guiding indicators’ impact. The main limitations are related to the scope of the institutional actors of this research, consequently new studies with different actors, IFES and perceptions are recommended.

Mentorial Program: A Seminal Strategy of Knowledge Sharing in an Public Energy Company

ID: 48253

Authors: Lydia Maria Pinto Brito, Adaías Silvino da Silva, Ahiram Brunni Cartaxo de Castro, Fernanda Fernandes Gurgel, Jedidja Hadassa de Santana Varela.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 209-234, December, 2017. 26 page(s).

Keyword: Energy , Knowledge management , Mentoring , Public company , Sharing knowledge

Document type: Article (Portuguese) Show Abstract

This study aimed to analyze the perception of mentors and mentored of a public energy company about the process of knowledge sharing in an implemented mentoring program. Regarding the problem approach, the research was qualitative with a descriptive nature. His mode of investigation was the case study. The framework of analysis is found in the knowledge-sharing model of Tonet and Paz (2006). The results evidenced that the four phases of the theoretical model used (being initiation, implementation, support and incorporation) presented acceptable values, signaled by the existence of demand planning, interaction between mentors and mentored, support of the mentor to the mentored in the use of the knowledge received and the assimilation of shared knowledge and its incorporation into the day to day work for decision making about new services, processes, technologies and products.

Public Selection Process for Choosing the Municipal Secretary of Education: Analysis of the Experience of the City of Londrina, PR

ID: 48254

Authors: Thiago Miquel Lamelo, Joice Toyota Mendes, Maria Fernanda Alessio, Tâmara Karoline Barros de Andrade.

Source: RACE: Revista de Administração, Contabilidade e Economia, v. 16, n. Ed. Especial, p. 235-258, December, 2017. 24 page(s).

Keyword: Competencies , Human resources management , Public officials , Selection , Selection process

Document type: Article (Portuguese) Show Abstract

This project discusses the experience of the public selection for the title of Municipal Secretary of Education of Londrina, state of Paraná, emphasizing the relevance of two main aspects: the topic of the high public administration, still little explored by the country’s literature, and the success of the establishment of a selection model, based on the previous assessment of the management competencies as material to finance political appointments of discretionary nature. In our analysis of this pioneer initiative, we will demonstrate the dialog existing between the Londrina’s experience and literature about the topic of high public administration, exploring three dimensions: the concept of director and public leader, the characterization of the institutional spaces where they act and the role of managerial competencies as central axis for the realization of the selection processes of these professionals. The project also details the steps that had formed the selection process in Londrina and indicates who are the actors involved with this process. Next, it relates the main advances and challenges that characterize a selection process of this nature and offers recommendations destined to public managers that want to replicate this initiative. The methodology adopted for the case analysis was the participant observation, considering the involvement of the authors in this experience’s conception and deployment.