ID: 57753
Authors:
Amanda Letícia Moro de Paula, Natan Bertoni de Almeida, Rafaela Baptista da Silva, Henrique Portulhak, Arykã José de Paula.
Source:
Revista da Micro e Pequena Empresa, v. 14, n. 1, p. 26-42, January-April, 2020. 17 page(s).
Keyword:
Balanced Scorecard , management accounting , performance evaluation , small companies
Document type: Article (Portuguese)
Show Abstract
The economic representativeness of micro and small companies in Brazil has been growing, although inserted in the challenging economic context. However, small business owners are still resistant to the use of management tools that help in the efficient use of resources, decision making and control processes. In this sense, the study aimed to develop a Balanced Scorecard for a small commercial company. In methodological terms, the strategy of proposing plans and programs was applied and semi-structured interviews, participant observations and documentary analyzes were necessary as research instruments. The Balanced Scorecard proposal was based on the strategic guidelines of the organization under study and was composed of the definition of indicators, goals, deadlines, responsible areas and has the suggestion of strategic initiatives, which can serve as a basis for budget planning. The study offers subsidies for the development of a Balanced Scorecard for similar companies, demonstrating that contemporary management accounting tools like this can be applicable to any company, regardless of its size.