ID: 53809
Authors:
Francisca Lígia Viana de Queiroz, Ana Maria Magalhães Correia, Rinaldo Medeiros Alves de Oliveira, Armistrong Martins da Silva, José Paulo de Sousa.
Source:
Revista de Administração da Unimep, v. 17, n. 1, p. 1-33, January-April, 2019. 33 page(s).
Keyword:
Perception , Quality of Work Life , Servers
Document type: Article (Portuguese)
Show Abstract
The quality of working life (QWL) is a way of thinking about the people, the work and the organization considering the impact of work on people and organizational effectiveness, as well as, the prospect of some degree of participation in problems solution. This study aimed the analysis of the quality of working life (QWL), on the perception of servers of the three campi of a Federal Institution of education in the Rio Grande do Norte State. Methodologically, the study is classified as a qualitative and quantitative research, based on descriptive research, that through three studies of cases, enabled the collection of information on the subject in question. The data were collected with 220 respondents in the three campi, at a non-probability sampling for convenience and accessibility, using questionnaires containing 22 questions addressing dimensions of QWL proposed by Walton (1973), such as, fair and adequate compensation, working conditions, use and capacity development, growth opportunities and security, social integration in the organization, constitutionalism, the work, total living space and social relevance of working life. Data were categorized, quantified and grouped by means of using Microsoft Excel® spreadsheets, getting a diagnosis by factor analysis with support of the SPSS Software (version 22). The results demonstrate that the institution shown attentive to the principles relating to QWL, reaching satisfactory results almost complete, satisfying the perception of servers in almost all dimensions proposed by Walton (1973), except by Rewarding Performance policies and, partly by the work rate imposed. Regarding the factor analysis, were defined eight factors, among which were distributed in the 22 variables that impact directly on the QWL of the servers involved in the research, although the factor 1, holder of the largest share of explained variance (35.138%), which indicated major impact on QWL, leaving only with seventh value relative to the average of factorial load, and the factor 8, the lowest representative of explained variance (3,492%) and consequently, the factor lower impact among the 8 factors studied, demonstrating the highest average of factor loadings (0.958), due to only count on one of the 22 variables studied. The conclusion indicates that in the wide sense of the QVT, there was notorious comprehensiveness by Institution in relation the ergonomics and the attention to server health, jointly with the socialization and social responsibility implemented through research and extension projects directed to community, in which the institution is inserted.
