ID: 31234
Authors:
Vicente M. Ripoll Feliu, Carmen Tamarit Aznar, Yolanda Barber Luján.
Source:
Pensar Contábil, v. 16, n. 59, p. 20-29, January-April, 2014. 10 page(s).
Keyword:
ABC/ABM System , Hotel Sector , JCR Magazine
Document type: Article (Spanish)
Show Abstract
Spain is one of the preferred destinations by European tourists, justified by the number of visitors it receives, number of overnight stays that it registers and the economic contribution that it generates for the country. Nevertheless, during the year 2011, the Spanish hotels registered only a slight increase, in relation to 2010, in aspects as overnight stays, occupation degree and contribution to the Scale of Payments. This scarce variation, can be motivated by the high competence, the opening of new markets, the economic international crisis, the increase of the hotel offer and the raise of the prices of complementary services. The present work tries to analyse, by means of a review of the publications appeared in the major index impact magazines, the worry of the sector for the Cost System and Activity Based Costing Systems (ABC/ABM), as a tool destined to examine and optimize the managerial costs. The results reflect that the fact of focusing more on the client, where the quality in the service is a basic attribute, carries to move to the background the need to have an information management system. Nevertheless, a great interest is observed in the empirical studies in companies of services that develop the ABC/ABM.