32413

Tito Luciano Hermes Grillo
Thays Martins do Nascimento
Cláudio Damacena
Vinícius Sittoni Brasil

Administração: Ensino e Pesquisa

It is only natural that educators of management topics often analyze and speculate on classroom phenomena from the points of view prevalent in the field. One will observe that educators and researchers interested in the subject of services may read the classroom as a service environment that is highly propitious to value cocreation The presentstudy follows through in this line as it aims to analyze antecedents of students’ proactive behavior of providing feedback to the professor in order to promote improvement in higher education classroom experiences. Engagement with the discipline is assessed as a direct antecedent of the feedback construct, while constructs derived from the Social Influence Theory are assessed as precursors to cengagement. The results, analyzed using structural equation modeling techniques, show positive significant relations among the constructs, demonstrating that, in the classroom context, social processes affect the relationship between students and the academic discipline, and that such relationships are favorable to the behavior of collaborating toward improving the class.

engagement, feedback, social influence, value cocreation

GRILLO, T. L. H.; NASCIMENTO, T. M.; DAMACENA, C.; BRASIL, V. S. Cocriação de valor com alunos: uma análise da influência social e do engajamento na disciplina como antecedentes de feedback do estudante. Administração: Ensino e Pesquisa, v. 15, n. 3, p. 533-533, 2014.

Grillo, T. L. H., Nascimento, T. M., Damacena, C., & Brasil, V. S. (2014). Cocriação de valor com alunos: uma análise da influência social e do engajamento na disciplina como antecedentes de feedback do estudante. Administração: Ensino e Pesquisa, 15(3), 533-533.

https://www.spell.org.br/documentos/ver/32413/value-cocreation-with-students--analyzing-social-influence-and-engagement-with-the-discipline-as-antecedents-of-student-feedback/i/en

Artigo

Português

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