Intrinsic Motivation vs. Extrinsic Motivation: The Application of WPI Scale in the Context of Portuguese Public Sector Other Languages

ID:
38941
Abstract:
Much of the literature focusing on the construct of „motivation‟ in the public sector feeds the idea that organisational peculiarities of this sector and the individual circumstances of its employees translate into a prevalence of intrinsic motivation and, as a consequence, of the value of intrinsic rewards. However, this assumption has never been scrutinised within the Portuguese public sector; hence, the central goal of this work is, precisely, to offer a contribution to overcome this gap, that is, to provide an answer to the following question: „in general terms, what is the predominant type of motivation among Portuguese civil servants: intrinsic motivation or extrinsic motivation?‟. So as to achieve this goal, we have carried out an empirical study based on the scale „The work preference inventory‟, developed by Amabile, Hill, Hennessey and Tighe (1994). This study involved the survey, through a questionnaire, applied to the non-teaching staff of three public higher education institutions. Although the study, by its nature, is not be generalizable to all Portuguese civil servants, it clearly indicates the prevalence, among these, of intrinsic motivation and, as a consequence, of the value of intrinsic rewards. Yet, not negligible levels of appreciation of extrinsic rewards should be emphasised. This indication has led to a goal of a peripheral nature for the present study: to alert for the possible inadequacy of the performance appraisal system of most Portuguese civil servants, given that this system, in exchange for the performance, only offers extrinsic rewards.
ABNT Citation:
LIRA, M.; SILVA, V. P. G. Motivação Intrínseca vs. Motivação Extrínseca: a Aplicação da Escala WPI no Contexto do Setor Público Português . Revista de Gestão, Finanças e Contabilidade, v. 5, n. 4, p. 171-195, 2015.
APA Citation:
Lira, M., & Silva, V. P. G. (2015). Motivação Intrínseca vs. Motivação Extrínseca: a Aplicação da Escala WPI no Contexto do Setor Público Português . Revista de Gestão, Finanças e Contabilidade, 5(4), 171-195.
DOI:
http://dx.doi.org/10.18028/2238-5320/rgfc.v5n4p171-195
Permalink:
https://www.spell.org.br/documentos/ver/38941/intrinsic-motivation-vs--extrinsic-motivation--the-application-of-wpi-scale-in-the-context-of-portuguese-public-sector--/i/en
Document type:
Artigo
Language:
Português
References:
AGUINIS, H.; JOO, H.; GOTTFREDSON, R. K. Performance management universals: think globally and act locally. Business Horizons, v. 55, p. 385-392, 2012.

ALONSO, P.; LEWIS, G. B. Public service motivation and job performance evidence from the federal sector. The American Review of Public Administration, v. 31, n. 4, p. 363-380, 2001.

AMABILE, T. M.; HILL, K. G.; HENNESSEY, B. A.; TIGHE, E. M. The work preference inventory: assessing intrinsic and extrinsic motivational orientations. Journal of Personality and Social Psychology, v. 66, n. 5, p. 950-967, 1994.

AMABILE, T. M. Motivational synergy: toward new conceptualizations of intrinsic and extrinsic motivation in the workplace. Human Resource Management Review, v. 3, n. 3, p. 185-201, 1993.

BELLÉ, N. Experimental evidence on the relationship between public service motivation and job performance. Public Administration Review, v. 73, n. 1, p. 143-153, 2013.

BENTO, R. F.; WHITE, L. F. Participants' values and incentive plans. Human Resource Management, v. 37, n. 1, p. 47-59, 1998.

BREGN, K. Detrimental effects of performance-related pay in the public sector?On the need for a broader theoretical perspective. Public Organization Review, v. 13, n. 1, p. 21-35, 2013.

BREWER, G. A.; RITZ, A.; VANDENABEELE, W. Introduction to a symposium on public service motivation: an international sampling of research. International Journal of Public Administration, v. 35, n. 1, p. 1-4, 2012.

BURGESS, S.; RATTO, M. The role of incentives in the public sector: issues and evidence. Oxford Review of Economic Policy, v. 19, n. 2, p. 285-300, 2003.

CAMERON, J.; PIERCE, W. D. Rewards and intrinsic motivation: resolving the controversy. Westport, CT: Bergin & Garvey, 2006.

CARAPETO, C.; FONSECA, F. Administração pública: modernização, qualidade e inovação. 2 ed. Lisboa: Edições Silabo, 2006.

CHERNISS, C.; KANE, J. S. Public sector professionals: job characteristics, satisfaction, and aspirations for intrinsic fulfillment through work. Human Relations, v. 40, n. 3, p. 125-136, 1987.

CHO, Y. J.; PERRY, J. L. Intrinsic motivation and employee attitudes: role of managerial trustworthiness, goal directedness, and extrinsic reward expectancy. Review of Public Personnel Administration, v. 32, n. 4, p. 382-406, 2012.

CHRISTENSEN, R. K.; WRIGHT, B. E. The effects of public service motivation on job choice decisions: disentangling the contributions of person-organization fit and person-job fit. Journal of Public Administration Research and Theory, v. 21, n. 4, p. 723-743, 2011.

COLLIS, J.; HUSSEY, R. Business research: a practical guide for undergraduate and postgraduate studies. 2 ed. New York, NY: Palgrave Macmillan Publishers Limited, 2003.

CRAWFORD, D.; WRIGHT, V. Reward and remuneration. In: CRAINER, S. (Org.), The Financial Times handbook of management. London: Pitman Publishing, 1995, p. 309-324.

CREWSON, P. E. Public-service motivation: building empirical evidence of incidence and effect. Journal of Public Administration Research and Theory, v. 7, n. 4, p. 499-518, 1997.

DECI, E. L. Effects of externally mediated rewards on intrinsic motivation. Journal of Personality and Social Psychology, v. 18, n. 1, p. 105-115, 1971.

DECI, E. L. Intrinsic motivation, extrinsic reinforcement, and inequity. Journal of Personality and Social Psychology, v. 22, n. 1, p. 113-120, 1972.

DECI, E. L. Intrinsic motivation. New York, NY: Plenum Press, 1975.

DECI, E. L.; RYAN, R. M. A motivational approach to self: integration in personality. In: DIENSTBIER, R. A. (Org.). Perspectives on motivation. Lincoln, NE: University of Nebraska Press, 1991, pp. 237-288.

DECI, E. L.; RYAN, R. M. Intrinsic motivation and self-determination in human behavior. New York, NY: Plenum, 1985.

DECI, E. L.; RYAN, R. M. Self-determination theory. In: Lange, P. A. M.; KRUGLANSKI, A. W.; HIGGINS, E. T. (Orgs.), Handbook of theories of social psychology: collection: volumes 1 & 2. London: SAGE Publications, 2012, p. 416-437.

DECI, E. L.; RYAN, R. M. The empirical exploration of intrinsic motivational processes. In: BERKOWITZ, L. (Org.). Advances in experimental social psychology (Vol. 13). Orlando, FL: Academic Press, 1980, pp. 39-80.

DECI, E. L.; RYAN, R. M. The 'what' and 'why' of goal pursuits: human needs and the self-determination of behavior. Psychological Inquiry, v. 11, n. 4, p. 227-268, 2000.

DECI, E. L. The effects of contingent and noncontingent rewards and controls on intrinsic motivation. Organizational Behavior and Human Performance, v. 8, n. 2, p. 217-229, 1972.

DOHERTY, T. L.; HORNE, T. Managing public services – implementing changes: a thoughtful approach to the practice of management. London: Routledge, 2002.

EMERY, Y. Rewarding civil service performance through team bonuses: findings, analysis and recommendations. International Review of Administrative Sciences, v. 70, n. 1, p. 157-168, 2004.

FALK, A.; KOSFELD, M. The hidden costs of control. American Economic Review, v. 96, n. 5, p. 1611-1630, 2006.

FERLIE, E.; STEANE, P. Changing developments in NPM. International Journal of Public Administration, v. 25, n. 12, p. 1459-1469, p. 2002.

FOREST, V. Performance-related pay and work motivation: theoretical and empirical perspectives for the French civil service. International Review of Administrative Sciences, v. 74, n. 2, p. 325-339, 2008.

FRANK, S. A.; LEWIS, G. B. Government employees – working hard or hardly working? American Review of Public Administration, v. 34, n. 1, p. 36-51, 2004.

FREDERICKSON, H. G. The spirit of public administration. San Francisco, CA: JosseyBass, 1997.

FREY, B. S.; HOMBERG, F. OSTERLOH, M. Organizational control systems and pay-forperformance in the public service. Organization Studies, v. 34, n. 7, p. 949-972, 2013.

FREY, B. S. Inspiring economics: human motivation in political economy. Cheltenham: Edward Elgar Publishing, 2001.

FREY, B. S.; JEGEN, R. Motivation crowding theory. Journal of Economic Surveys, v. 15, n. 5, p. 589-611, 2001.

FREY, B. S. Not just for the money: an economic theory of personal motivation. Brookfield, VT: Edward Elgar Publishing Company, 1997.

FREY, B. S.; OBERHOLZER-GEE, F. The cost of price incentives: an empirical analysis of motivation crowding-out. The American Economic Review, v. 87, n. 4, p. 746-755, 1997.

FREY, B. S. On the relationship between intrinsic and extrinsic work motivation. International Journal of Industrial Organization, v. 15, n. 4, p. 427-439, 1997

FREY, B. S.; OSTERLOH, M. Yes, managers should be paid like bureaucrats. Journal of Management Inquiry, v. 14, n. 1, p. 96-111, 2005.

GAGNÉ, M.; DECI, E. L. Self‐determination theory and work motivation. Journal of Organizational Behavior, v. 26, n. 4, p. 331-362, 2005.

GRAND, J. Motivation, agency and public policy: of knights and knaves, pawns and queens. Oxford: Oxford University Press, 2003.

HOUSTON, D. J. Implications of occupational locus and focus for public service motivation: attitudes toward work motives across nations. Public Administration Review, v. 71, n. 5, p. 761-771, 2011.

HOUSTON, D. J. Motivating knights or knaves? Moving beyond performance-related pay for the public sector. Public Administration Review, v. 69, n. 1, p. 43-56, 2009.

HOUSTON, D. J. Public-service motivation: a multivariate test. Journal of Public Administration Research and Theory, v. 10, n. 4, p. 713-727, 2000.

HUGHES, O. Public management and administration: an introduction. 3 ed. London: Palgrave Macmillan, 2003.

JURKIEWICZ, C. L.; MASSEY, T. K.; BROWN, R. G. Motivation in public and private organizations. Public Productivity & Management Review, v. 21, n. 3, p. 230-250, 1998.

KARL, K. A.; SUTTON, C. L. Job values in today's workforce: a comparison of public and private sector employees. Public Personnel Management, v. 27, n. 4, p. 515-527, 1998.

KESSLER, I. Reward system choices. In: STOREY, J. (Org.). Human resource management: a critical text. 2 ed. London: Thomson Learning, 2001, p. 207-231.

KHOJASTEH, M. Motivating the private vs public sector managers. Public Personnel Management, v. 22, n. 3, p. 391-401, 1993.

KO, E. Y. L. Performance appraisal in higher education: the impact of new managerialismo n the motivation of academic staff, Tese de Doutoramento em Educação. Bristol: School of Education – Faculty of Social Sciences of University of Bristol, 2001.

LAWLER, E. E. Rewarding excellence: pay strategies for the new economy. San Francisco, CA: Jossey-Bass Inc, 2000.

LYONS, S. T.; DUXBURY, L. E.; HIGGINS, C. A. A comparison of the values and commitment of private sector, public sector, and parapublic sector employees. Public Administration Review, v. 66, n. 4, p. 605-618, 2006.

MAIDANI, E. Comparative study of Herzberg‟s two-factor theory of job satisfaction among public and private. Public Personnel Management, v. 20, n. 4, p. 441-448, 1991.

MAROCO, J.; GARCIA-MARQUES, T. Qual a fiabilidade do alfa de Cronbach? Questões antigas e soluções modernas?. Laboratório de Psicologia, v. 4, n. 1, p. 65-90, 2006.

MONTEIRO, D. L. C.; PEÑALOZA, V.; PINTO, F. R.;CORIA, M. C. D.;CALDERÓN, L. M. O. Attitudes towards money and motivational orientation to work in Brazilian young workers. Contaduría y Administración, v. 60, n. 1, p. 11-30, 2015.

MOYNIHAN, D. P. The normative model in decline?Public service motivation in the age of governance. In: PERRY. J. L.; HONDEGHEM, A. (Orgs.). Motivation in public management: the call of public service. New York, NY: Oxford University Press, 2008, pp. 247-267.

NUNNALLY, J. C.; BERNSTEIN, I. H. Psychometric theory. 3 ed. New York, NY: McGraw-Hill, 1994.

OH, S. S.; LEWIS, G. B. Can performance appraisal systems inspire intrinsically motivated employees?. Review of Public Personnel Administration, v. 29, n. 2, p. 158-167, 2009.

OSBORNE, D.; GAEBLER, T. Reinventing government: how the entrepreneurial spirit is transforming the public sector. Reading, MA: Addison-Wesley, 1992.

OSTERLOH, M.; FREY, B. S. Does pay for performance really motivate employees?. In:, NEELY, A. (Org.). Business performance measurement: theory and practice. Cambridge: Cambridge University Press, 2002, pp. 107-122.

OSTERLOH, M.; FREY, B. S.; FROST, J. Managing motivation, organization and governance. Journal of Management and Governance, v. 5, n. 3/4, p. 231-239, 2001.

OSTERLOH, M.; FREY, B. S.; HOMBERG, F. Performance evaluation and pay for performance: does it really motivate public officials?. In: EUROPEAN GROUP FOR PUBLIC ADMINISTRATION CONFERENCE, 2007, Madrid. Anais….; Disponível em: http://soc.kuleuven.be/io/egpa/HRM/madrid/Frey-Osterloh%26Homberg2007.pdf. Acesso em: 28 nov. 2012. 2007

PARK, S. M.; WORD, J. Driven to service: intrinsic and extrinsic motivation for public and nonprofit managers. Public Personnel Management, v. 41, n. 4, p. 705-734, 2012.

PERRY, J. L. Bringing society in: towards a theory of public-service motivation. Journal of Public Administration Research and Theory, v. 10, n. 2, p. 471-488, 2000.

PERRY, J. L.; ENGBERS, T. A.; JUN, S. Y. Back to the future? Performance-related pay, empirical research, and the perils of persistence. Public Administration Review, v. 69, n. 1, p. 39-51, 2009.

PERRY, J. L.; MESCH, D.; PAARLBERG, L. Motivating employees in a new governance era: the performance paradigm revisited. Public Administration Review, v. 66, n. 4, p. 505514, 2006.

PROPPER, C.; WILSON, D. The use and usefulness of performance measures in the public sector. Oxford Review of Economic Policy, v. 19, n. 2, p. 250-267, 2003.

RAINEY, H. G.; BACKOFF, R. W.; LEVINE, C. H. Comparing public and private organizations. Public Administration Review, v. 36, n. 2, p. 233-244, 1976.

RAINEY, H. G. Reward preferences among public and private managers: in search of the service ethic. American Review of Public Administration, v. 16, n. 4, p. 288-302, 1982.

RATO, H. Indicadores de Avaliação de Desempenho - SIADAP 2 e 3: documentos do Curso de Alta Direção em Administração e Gestão Pública – I/2009: Módulo de Políticas Económicas e Desenvolvimento Sustentado, Ordenamento do Território e Avaliação. Lisboa: Instituto Nacional da Administração, 2009.

RINSUM, M. V.; VERBEETEN, F. H. M. The impact of subjectivity in performance evaluation practices on public sector managers‟ motivation. Accounting and Business Research, v. 42, n. 4, p. 377-396, 2012.

ROBINSON, G. F.; SWITZER, G. E.; COHEN, E. D.; PRIMACK, B. A.; KAPOOR, W. N.; SELTZER, D. L.; RUBIO, D. M. Shortening the Work Preference Inventory for use with physician scientists: WPI‐10. Clinical and Translational Science, v. 7, n. 4, p. 324-328, 2014.

ROCHA, J. A. O. Gestão de recursos humanos na administração pública. 3 ed. Lisboa: Escolar Editora, 2010.

RYAN, R. M.; DECI, E. L. Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, v. 55, n. 1, p. 68-78, 2000.

STONE, D. N.; DECI, E. L.; RYAN, R. M. Beyond talk: creating autonomous motivation through self-determination theory. Journal of General Management, v. 34, n. 3, p. 75-91, 2009.

TAYLOR, J. Public service motivation, civic attitudes and actions of public, nonprofit and private sector employees. Public Administration, v. 88, n. 4, p. 1083-1098, 2010.

TAYLOR, J.; TAYLOR, R. Working hard for more money or working hard to make a difference? Efficiency wages, public service motivation, and effort. Review of Public Personnel Administration, v. 31, n. 1, p. 67-86, 2011.

TAYLOR, J.; WESTOVER, J. H. Job satisfaction in the public service. Public Management Review, v. 13, n. 5, p. 731-751, 2011.

THIEL, S. V.; LEEUW, F. L. The performance paradox in the public sector. Public Performance & Management Review, v. 25, n. 3, p. 267-281, 2002.

VANDENABEELE, W. Government calling: public service motivation as an element in selecting government as an employer of choice. Public Administration, v. 86, n. 4, p. 1089-1105, 2008.

WEIBEL, A.; ROST, K.; OSTERLOH, M. Pay for performance in the public sector: benefits and (hidden) costs. Journal of Public Administration Research and Theory, v. 20, n. 2, p. 387-412, 2010.

WITTMER, D. Serving the people or serving for pay: reward preferences among government, hybrid sector and business managers. Public Productivity & Management Review, v. 14, n. 4, p. 369-383, 1991.

WRIGHT, B. E.; PANDEY, S. K. Public service motivation and the assumption of person: organization fit testing the mediating effect of value congruence. Administration & Society, v. 40, n. 5, p. 502-521, 2008.

WRIGHT, B. E. Public service and motivation: does mission matter? Public Administration Review, v. 67, n. 1, p. 54-64, 2007.

YOUNG, G. J.; BECKMAN, H.; BAKER, E. Financial incentives, professional values and performance: a study of pay-for-performance in a professional organization. Journal of Organizational Behavior, v. 33, p. 964-983, 2012.