Referências:
ADAMS, R.; BESSANT, J.; PHELPS, R. Innovation management measurement: a review. International Journal of Management Reviews, v. 8, n. 1, p. 21-47, 2006.
ALBERNATHY, W. J.; UTTERBACK, J. M. Patterns of industrial Innovation. Technology Review, v. 8, n. 7, p. 41-47, 1978.
BENNET, R. C.; COOPER, R. C. The misuse of marketing: an American tragedy. Business Horizons, v. 24, n. 6, p. 51-61, 1981.
BILBAO-OSORIO, B.; RODRÍGUEZ-POSE, A. From R&D to innovation and economic growth in the EU. Growth and Change, v. 35, n. 4, p. 434-455, 2004.
CARAYANNIS, E.; SINDAKIS, S.; WALTER, C. Business model innovation as lever of organizational sustainability. The Journal of Technology Transfer, v. 40, n. 1, p. 85-104, 2015.
CLAUSEN, T.; ALVESTAD, C. Are national systems of innovation converging?The case of CEN/TS 16555. Proceedings for Druid15, Rome, June 2015.
COOPER, R. G.; KLEINSCHMIDT, E. J. New products: what separates winners from losers?. Journal of Product Innovation Management, v. 4, n. 3, p. 169-184, 1987.
COOPER, R. G. Perspective: the stage-gate idea-to-launch process – update, what’s new, and NexGen systems. Journal of Product Innovation Management, v. 25, n. 3, p. 213-232, 2008.
Cooper, R. G. The dimensions of industrial new products success and failure. Journal of Marketing, v. 43, n. 3, p. 93-103, 1979.
CORDERO, R. The measurement of innovation performance in the firm: an overview. Research Policy, v. 19, n. 2, p. 185-192, 1990.
COTEC. Innovation Digest – Barómetro Inovação, 2014.
DAMANPOUR, F.; GOPALAKRISHNAN, S. The dynamics of the adoption of product and process innovations in organizations. Journal of Management Studies, v. 38, n. 1, p. 45-65, 2001.
EC, Innovation Union Scoreboard, Maastricht Economic and Social Research Institute on Innovation and Technology, European Union, 2014.
ETTLIE, J. E.; BRIDGES, W. P.; O’KEEFE, R. D. Organization strategies and structural differences for radical vs incremental innovation. Management Science, v. 30, n. 6, p. 682-695, 1984.
EVANS, W. M. Organizational lag. Human Organizations, Spring, p. 51-53, 1966.
FERNANDES, M. T. Innovation: Technological and cultural construct model. International Journal of Economics, Finance and Management, v. 3, n. 7, p. 351-370, 2014.
FRENKEL, A.; MAITAL, S.; GRUPP, H. Measuring dynamic technical change: a technometric approach. International Journal of Technology Management, v. 20, n. 3/4, p. 429-441, 2000.
GIBBS, A. Focus groups. Social Research Update, v. 19, n. 8, p. 1-8, 1997.
GOPALAKRISHNAN, S.; DAMANPOUR, F. A review of innovation research in economics, sociology and technology management. Ómega, International Journal of Management Science, v. 25, n. 1, p. 15-28, 1997.
GROSSMAN, G.M.; HELPMAN, E. Endogenous innovation in the theory growth. Journal of Economic Perspective, v. 8, n. 1, p. 23-44, 1994.
GRUDENS-SCHUCK, N.; ALLEN, B. L.; LARSON, K. Methodology Brief: Focus Group Fundamentals, Extension Community and Economic Development Publications, Book 12, 2004.
GUNDAY, G.; ULUSOY, G.; KILIC, K.; ALPKAN, L. Effects of innovation types on firms performance. International Journal of Production Economics, v. 133, n. 2, p. 662-676, 2011.
HAYES, R.H.; ABERNATHY, W.J. Managing our way to economic decline. Harvard Business Review, 61, 67-77. 1980.
IPAC – Instituto Português de Acreditação. Bases de Dados Nacional Sistemas de Gestão Certificados. fevereiro de 2015.
IPAC – Instituto Português de Acreditação: Procedimento para acreditação de organismos de certificação, DRC006, janeiro de 2015.
ISLAM, G.; TORALDO, M.L.; MERCÚRIO, L. Renewal and tradition in the fashion industry: exploring the creative design process of a high-end silk designer. In: RICARDO, M (Coord.). Organizational Networks for Innovation. Egea. pp. 55-69. 2015.
KIM, B.; OH, H. An effective R&D performance measurement system: survey of Korean R&D research. Omega - International Journal of Management Science, v. 30, n. 1, p. 1931, 2002.
KIM, W. C.; MAUBORGNE, R. Strategy, value innovation, and knowledge economy. Sloan Management Review, v. 40, n. Spring, p. 41-54, 1999.
KITZINGER, J. Introducing Focus Groups. BMJ, v. 311, p. 299-302, 1995.
KLINE, S. J.; ROSENBERG, N. An overview of innovation. In LANDAU, R; ROSENBERG, N. (Coord.). The Positive Sum Strategy: Harnessing Technology for Economic Growth. Washington, D.C.: National Academy Press, 1986, pp. 275-305.
LAPIERRE, J. Customer-perceived value in industrial contexts. Journal of Business and Industrial Marketing, v. 15, n. 2/3, p. 122-40, 2000.
LAWTON, L.; PARASURAMAN, A. The impact of the marketing concept on new product planning. Journal of Marketing, v. 44, n. 1, p. 19-25, 1980.
LE BAS, C.; MOTHE, C. ; NGUYEN-THI, T. U. The differentiated impacts of organizational innovation practices on technological innovation persistence. European Journal of Innovation Management, v. 18, n. 1, p. 110-127, 2015.
MOWEN, D.; ROSENBERG, N. The influence of market demand upon innovation: a critical review of some recent empirical studies. Research Policy, v. 8, n. 2, p. 102-153, 1979.
Nd. European Norm CEN/TS 16555-1:2013, Innovation Management – Part 1: Innovation Management System, 2013.
Nd. NORMA PORTUGUESA NP 4457:2007, Gestão da Inovação, Desenvolvimento e Inovação (IDI) – Requisitos do sistema de gestão da IDI. 2007.
OCDE; EUROSTAT. Manual de Oslo da OCDE, Segunda Edição, 1997.
OCDE; EUROSTAT. Manual de Oslo da OCDE, Terceira Edição, 2005.
ORTT, J. R.; VAN DER DUIN, P. The evolution of innovation management towards contextual innovation. European Journal of Innovation Management, v. 11, n. 4, p. 522-538, 2008.
PARISI, M. L.; SCHIANTARELLI, F.; SEMBENELLI, A. Productivity, innovation and R&D: micro evidence for Italy. European Economic Review, v. 50, n. 8, p. 2037-2061, 2006.
PELLICER, E.; YEPES, V.; CORREA, C.; MARTÍNEZ, G. Enhancing R&D&I through standardization and certification: the case of the Spanish construction industry. Revista Ingeniería de Construcción, v. 23, n. 2, p. 112-121, 2008.
ROTHWELL, R.; FREEMAN, C.; HORSELEY, A.; JERVIS, V. T. P.; ROBERTSON, A. B.; TOWNSEND, J. SAPPHO updated – Project SAPPHO phase II. Research Policy, v. 3, n. 3, p. 258-291, 1974.
SAROOGHI, H., LIBAERS, D.; BURKEMPER, A. Examining the relationship between creativity and innovation: A meta-analysis of organizational, cultural, and environmental factors, Journal of Business Venturing, v. 30, n. 5, p. 714-731, 2015.
ULAGA, W. Capturing value creation in businesses relationships: a customer perspective. Industrial Marketing Management, v. 32, n. 8, p. 677-693, 2003.
VERSPAGEN, B. R&D and Productivity: a broad cross-section cross-country look. Journal of Productivity Analysis, v. 6, p. 117-135, 1995.
WOODRUFF, R. B. Customer value: the next source of competitive advantage. Journal of the Academy of Marketing Science, v. 25, n. 2, p. 139-153, 1997.
ZEITHMAL, V.A. How consumer evaluation processes differ between products and services. In Donnelly, J. H.; George, W. R. (Coord.). Marketing Services. Chicago, American Marketing Association. pp. 191-199. 1981.