Referências:
Aaltonen, K.; Jaakko, K.; Tuomas, O. (2008). Stakeholders salience in global projects. International Journal of Project Management, 26(1), 509-516.
Agle, B.; Mitchell, R.; Sonnenfeld, J. (1999). Who matters to CEOS? An investigation of stakeholder attributes and salience, corporate performance, and CEO values. Academy of Management Journal, 42(5), 507-525.
Amaral, A.; Magalhães, A. (2002). The emergent role of external stakeholders in European higher education governance. In A. Amaral, G. Jones, & B. Karseth (Eds.), Governing higher education: national perspectives on institutional governance. pp. 56-79. Dordrecht: Kluwer Academic Publishers.
Arnett, D.; German, S.; Hunt, S. (2003). The identity salience model of relationship marketing success: the case of nonprofit marketing. Journal of Marketing, 67(1), 89-105.
Baldwin, L. (2002). Total quality management in higher education: the implications of internal and external stakeholders perceptions. Tese de Doutorado, Graduate School in Business Administration, New Mexico State University, Las Cruces, USA.
Beach, S. (2009). Who or what decides how stakeholders are optimally engaged by governance networks delivering public outcomes? Proceedings of International Research Society for Public Management Conference, 13. Copenhagen: Copenhagen Business School.
Bjorkquist, C. (2008). Continuity and change in stakeholder influence: reflections on elaboration of stakeholder regimes. Reflecting Education, 4(2), 24-38.
Burrows, J. (1999). Going beyond labels: a framework for profiling institutional stakeholders. Contemporary Education, 70(4), 5-10.
Clark, B. (1998). Creating entrepreneurial universities: organisational pathways of transformation. Oxford: Pergamon.
Clark, B. (2003). Sustaining change in universities: continuities in case studies and concepts. Tertiary Education and Management, 9(3), 99-116.
Clark, B. (2004). Delineating the character of the entrepreneurial university. Higher Education Policy, 17(1), 355-370.
Clarkson, M. (1995). A stakeholder framework for analysing and evaluating corporate social performance. Academy of Management Review, 20(1), 92-117.
Conway, T.; Mackay, S.; Yorke, D. (1994). Strategic planning in higher education: who are the customers? International Journal of Educational Management, 8(6), 29-36.
Costin, H. (2001). An empirical study of strategy-structure-performance relationships of graduate business schools and AACSB accredited MBA programs. Tese de Doutorado, School of Management, Boston University, Boston, USA.
Donaldson, T.; Preston, L. (1995). The stakeholder theory of the corporation: concepts, evidence and implications. Academy of Management Review, 20(1), 65-91.
Duderstadt, J. J. (2001). Fire, ready, aim! University-decision making during an era of rapid change. In W. Z. Hirsch & L. E. Weber (Eds.), Governance in higher education: the university in a state of flux. pp. 26-51. London: Economica.
Etzioni, A. (1964). Modern organizations. Englewood Cliffs: Prentice Hall.
Etzkowitz, H. (2003). Innovation in innovation: the triple helix of university-industry-government relations. Social Science Information, 42(3), 293-337.
Etzkowitz, H.; Leydesdorff, L. (1995). The triple helix - university, industry, government relations: a laboratory for knowledge based economic development. EASST Review, v. 14, p. 14-19
Etzkowitz, H.; Leydesdorff, L. (2001). Universities and the global knowledge economy. London: Continuum.
Fassin, Y. (2008). Imperfections and shortcomings of the stakeholder model’s graphical representation. Journal of Business Ethics, 80(1), 879-888.
Fassin, Y. (2009). The stakeholder model refined. Journal of Business Ethics, 84(1), 113-135.
Freeman, R. (1984). Strategic management: a stakeholders approach. Boston: Pitman.
Friedman, A.; Miles, S. (2006). Stakeholders: theory and practice. Oxford: Oxford University Press.
Frooman, J. (1999). Stakeholders influence strategies. Academy of Management Review, 24(2), 191205.
Goodpaster, K. (1991). Business ethics and stakeholder analysis. Business Ethics Quarterly, 1(1), 53-73.
Gray, R.; Owen, D.; Adams, C. (1996). Accounting and accountability: changes and challenges in corporate social and environmental reporting. Hertfordshire: Prentice Hall Europe.
Hair Junior, J.; Babin, B.; Money, A.; Samouel, P. (2003). Essentials of business research methods. New Jersey: John Wiley & Sons.
Hair Junior, J.; Black, B.; Babin, B.; Anderson, R.; Tatham, R. (2006). Multivariate data analysis. 6 ed. Upper Saddle River: Prentice Hall.
Jones, T.; Wicks, A. (1999). Convergent stakeholder theory. Academy of Management Review, 24(2), 206-221.
Jongbloed, B. (2003). Marketisation in higher education, Clark’s triangle and the essential ingredients of markets. Higher Education Quarterly, 57(2), 110-135.
Jongbloed, B.; Enders, J.; Salerno, C. (2008). Higher education and its communities: interconnections, interdependencies and research agenda. Higher Education, v. 56, p. 303-324.
Kamann, D. (2007). Organizational design in public procurement: a stakeholders approach. http://dx.doi.org/10.1007/s10734-008-9128-2. Journal of Purchasing & Supply Management, 13(1), 127-136.
Kotler, P.; Fox, K. (1995). Strategic marketing for educational institutions. 2 ed. Englewood Cliffs: Prentice Hall.
Lépineux, F. (2005). Stakeholder theory, society and social cohesion. Corporate Governance, 5(2), 99-110.
Levy, D. (2002). Unanticipated development: perspectives on private higher education’s emerging roles (PROPHE Working Papers Series, 1). Albany: University at Albany.
Macfarlane, B.; Lomas, L. (1999). Stakeholder conceptions of quality in single company management education. Quality Assurance in Education, 7(2), 77-84.
Magness, V. (2008). Who are the stakeholders now? An empirical examination of the Mitchell, Agle and Wood theory of stakeholder salience. Journal of Business Ethics, 83(1), 77-192.
Mainardes, E.; Alves, H.; Raposo, M. (2010). A relationship approach to higher education stakeholder management [CD-ROM]. Proceedings of International Network Business & Management Journals, 2. University of Valencia, Valencia.
Malhotra, N. (1999). Marketing research: an applied orientation. 3 ed. Englewood Cliffs: Prentice Hall.
Matlay, H. (2009). Entrepreneurship education in the U.K.: a critical analysis of stakeholder involvement and expectations. Journal of Small Business and Enterprise Development, 16(2), 355-368.
Mintzberg, H. (1979). The structuring of organizations: a synthesis of the research. Englewood Cliffs: Prentice Hall.
Mitchell, R.; Agle, B.; Wood, D. (1997). Toward a theory of stakeholder identification and salience: defining the principle of who and what really counts. Academy of Management Review, 22(4), 853-858.
Neave, G. (2000). The universities’ responsibilities to society. Oxford: Pergamon.
Neave, G. (2007). The long quest for legitimacy: an extended gaze from Europe’s Western parts. In S. Slantcheva, & D. Levy (Eds.), Private higher education in post-communist Europe. pp. 2754. New York: Macmillan.
Nedwek, B.; Neal, J. (1994). Performance indicators and rational management tools: a comparative assessment of projects in North America and Europe. Research in Higher Education, 35(1), 75-103.
Neville, B.; Bell, S.; Mengüç, B. (2005). Corporate reputation, stakeholders and the social performance-financial performance relationship. European Journal of Marketing, 39(9/10), 1184-1198.
Nishimura, J.; Okamuro, H. (2009). Has the industrial cluster Project improved the R&D efficiency of industry-university partnership in Japan? [CD-ROM]. Proceedings of Annual Conference in European Association for Research in Industrial Economics, 36. Ljubljana, Slovenia.
O’Higgins, E.; Morgan, J. (2006). Stakeholder salience and engagement in political organizations: who and what really counts? Society and Business Review, 1(1), 62-76.
Owlia, M.; Aspinwall, E. (1997). TQM in higher education: a review. International Journal of Quality & Reliability Management, 14(5), 527-543.
Pachuashvili, M. (2007). Legitimacy sources and private growth in post-comunist context. In S. Slantcheva, & D. Levy (Eds.), Private higher education in post-communist Europe. pp. 75-94. New York: Macmillan.
Parent, M.; Deephouse, D. (2007). A case study of stakeholder identification and prioritization by managers. Journal of Business Ethics, 75(1), 1-23.
Polonsky, M. (1995). A stakeholder theory approach to designing environmental marketing strategy. The Journal of Business & Industrial Marketing, 10(3), 29-37.
Polonsky, M. (1996). Stakeholder management and the stakeholder matrix: potential strategic marketing tools. Journal of Marketing-Focused Management, 1(1), 209-229.
Polonsky, M.; Schuppisser, D.; & Beldona, S. (2002). A stakeholder perspective for analyzing marketing relationships. http://dx.doi.org/10.1023/A:1014091926179. Journal of Market-Focused Management, 5(2), 109-126.
Portela, M.; Areal, N.; Sá, C.; Alexandre, F.; Cerejeira, J.; Carvalho, A. et al. (2008). Evaluating student allocation in the Portuguese public higher education system. Higher Education, 56(1), 185-203.
Post, J.; Preston, L.; Sachs, S. (2002). Managing the extended enterprise: the new stakeholder view. California Management Review, 45(1), 6-28.
Reavill, L. (1998). Quality assessment, total quality management and the stakeholders in the U.K. higher education system. Managing Service Quality, 8(1), 55-63.
Rosenberg, J. (2000). Relation between university marketing and its strategy. In Marketing of higher education institution: compendium of good practice. Prague: Czech Technical University.
Rowley, J. (1997). Beyond service dimensions in higher education and towards a service contract. Quality Assurance in Education, 5(1), 7-14.
Rowley, T. (1997). Moving beyond dyadic ties: a network theory of stakeholder influences. Academy of Management Review, 22(4), 887-910.
Sandison, P. (1996). New structures and functions for the new university. London: National Committee of Inquiry into Higher Education.
Savage, G.; Nix, T.; Whitehead, C.; Blair, J. (1991). Strategies for assessing and managing organizational stakeholders. Academy of Management Executive, 5(1), 61-75.
Scott, S.; Lane, V. (2000). A stakeholder aproach to organizational identity. Academy of Management Review, 25(1), 43-62.
Slantcheva, S. (2007). Legitimating the difference: private higher education institutions in Central and Eastern Europe. In S. Slantcheva, & D. Levy (Eds.), Private higher education in postcommunist Europe. pp. 55-74. New York: Macmillan.
Tam, M. (2001). Measuring quality and performance in higher education. Quality in Higher Education, 7(1), 47-54.
Taylor, J.; Brites, R.; Correia, F.; Farhangmehr, M.; Ferreira, B.; Machado, M. et al. (2008). Stratregic enrolmente management: improving student satisfaction and success in Portugal. Higher Education Management and Policy, 20(1), 129-145.
Taylor, R.; Reed, R. (1995). Situational marketing: application for higher education institutions. Journal of Marketing for Higher Education, v. 6, p. 23-36.
Zait, A. (2006). Higher education marketing: stakeholders’ perceptions, degree of trust and desired student abilities: case of Romania (Working Paper Series). Recuperado em 12 de janeiro, 2009, de http://papers.ssrn.com/sol3/papers.cfm?abstract_id=982306.
