64092

Daniele Cristina Bernd
Ilse Maria Beuren

Revista Brasileira de Gestão de Negócios

Objetivo – Este estudo analisa a autopercepção de justiça e do burnout em atitudes e comportamentos no trabalho (satisfação no trabalho, comprometimento organizacional afetivo e intenções de turnover). Referencial teórico – A literatura prenuncia que percepções de injustiça no local de trabalho podem impactar no comprometimento organizacional afetivo (Folger & Konovsky, 1989), na satisfação no trabalho (Folger & Konovsky, 1989; CohenCharash & Spector, 2001; Colquitt, Conlon, Wesson, Porter & Ng, 2001) e nas intenções de turnover (Flint, Haley & McNally, 2013; Vaamonde, Omar & Salessi, 2018), além de causar frustrações e gerar estresse crônico e burnout (Maslach, 2007). Metodologia – Uma pesquisa quantitativa foi realizada com auditores internos de empresas e obteve-se um total de 124 respostas válidas. Os dados foram analisados com aplicação de modelagem de equações estruturais. Resultados – Os resultados indicaram relações diretas entre justiça distributiva e variáveis comportamentais. Também revelaram mediação de burnout nas relações de justiça processual com satisfação no trabalho e comprometimento organizacional afetivo. Mostraram ainda que auditores que percebem injustiça processual apresentam atitudes e comportamentos de intenções de turnover quando exaustos emocionalmente e em estado de despersonalização. Implicações práticas e sociais da pesquisa – Este estudo apresenta implicações ao explorar como as percepções de justiça organizacional são capazes de influenciar psicologicamente os indivíduos em comportamentos positivos (maior satisfação no trabalho e comprometimento organizacional afetivo) ou disfuncionais (intenções de turnover) no âmbito organizacional. Contribuições – Ampliam-se as discussões sobre atitudes de iniciativa e interação social e atitudes passivas decorrentes do esgotamento e da indiferença ao trabalho, que podem advir de julgamentos de distribuição de recursos, processos de tomada de decisões e interações com supervisores. Palavras-chave – Justiça organizacional; burnout; satisfação no trabalho; intenções de turnover; comprometimento organizacional afetivo.

burnout, comprometimento organizacional afetivo, intenções de turnover, Justiça organizacional, satisfação no trabalho

BERND, D. C.; BEUREN, I. M. Autopercepção de Justiça Organizacional e de Burnout em Atitudes e Comportamentos no Trabalho de Auditores Internos. Revista Brasileira de Gestão de Negócios, v. 23, n. 3, p. 422-438, 2021.

Bernd, D. C., & Beuren, I. M. (2021). Autopercepção de Justiça Organizacional e de Burnout em Atitudes e Comportamentos no Trabalho de Auditores Internos. Revista Brasileira de Gestão de Negócios, 23(3), 422-438.

https://doi.org/10.7819/rbgn.v23i3.4110

https://www.spell.org.br/documentos/ver/64092/autopercepcao-de-justica-organizacional-e-de-burnout-em-atitudes-e-comportamentos-no-trabalho-de-auditores-internos/i/pt-br

Artigo

Português

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