66444

Saleh Bajaba
Mohammad Tahlil Azim
Md. Aftab Uddin

Revista Brasileira de Gestão de Negócios

Objetivo – O objetivo deste estudo é investigar o impacto do apoio social no trabalho (AST) e do apoio social familiar (ASF) na intenção de rotatividade de pessoal (IR) por meio de ambas as formas de conflito trabalho-família (CTF), a saber, trabalho interferindo na família (TIF) e família interferindo no trabalho (FIT). Referencial teórico – O estudo está fundamentado na teoria da troca social (Blau, 1964); no modelo de demanda-controle-apoio do trabalho (Johnson & Hall 1988); na teoria da avaliação cognitiva (Lazarus & Folkman, 1984); e na teoria da conservação de recursos (Hobfoll, 1989). Metodologia – O estudo utilizou um desenho de pesquisa transversal. As escalas de medição multi-item foram desenvolvidas com base em estudos anteriores para projetar questionários de pesquisa. A análise foi realizada por meio de 277 respostas de funcionários que trabalham em diferentes governos e empresas privadas na região Ocidental da Arábia Saudita. As hipóteses foram testadas usando o SmartPLS3. Resultados – A pesquisa descobriu que o AST e o ASF predizem significativamente a IR – e que tanto o TIF quanto o FIT medeiam parcialmente as relações AST-IR e ASF IR. Os resultados mostram que o apoio por parte tanto dos domínios da família quanto do trabalho tem uma relação recíproca e desempenham papéis importantes na redução do conflito trabalho-família, com seu impacto final e desejável na rotatividade. Implicações práticas e sociais da pesquisa – A gestão deve criar um ambiente de apoio para os funcionários no local de trabalho e garantir políticas favoráveis à família, a fim de que os funcionários possam minimizar o conflito trabalho-família. O estudo indica que os familiares têm papel crucial na redução do estresse associado ao domínio do trabalho. Portanto, todos devem estender o apoio aos membros da família que trabalham. Contribuições – Esta é uma tentativa pioneira de investigar as implicações de AST e ASF em ambos os tipos de CTF (ou seja, TIF e FIT) e seu efeito final em IR.

Apoio social familiar, Apoio social no trabalho, Arábia Saudita, Conflito trabalho-família, Intenção de rotatividade

BAJABA, S.; AZIM, M. T.; UDDIN, M. A. O apoio social e a intenção de rotatividade de pessoal: o papel mediador do conflito trabalho-família. Revista Brasileira de Gestão de Negócios, v. 24, n. 1, p. 1-18, 2022.

Bajaba, S., Azim, M. T., & Uddin, M. A. (2022). O apoio social e a intenção de rotatividade de pessoal: o papel mediador do conflito trabalho-família. Revista Brasileira de Gestão de Negócios, 24(1), 1-18.

https://doi.org/10.7819/rbgn.v24i1.4153

https://www.spell.org.br/documentos/ver/66444/o-apoio-social-e-a-intencao-de-rotatividade-de-pessoal--o-papel-mediador-do-conflito-trabalho-familia/i/pt-br

Artigo

Português

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